Department of Home Affairs Chatsworth

The overall experience was ok it was quick and easy however I wanted an unabridged birth certificate for my son and I. I was told that they will be able to print my sons one same time but I have to wait 3-6 months to receive mine Becaue I'm born in 98 they have to check their archives. 3-6 months for an unabridged birth certificate what rubbish is that? That is just pure putrid I'm sorry.

They only take 80 people in a day. Had to be in line by 4.15am to be 15th in line. People selling their spaces and gapping in added to the frustration of everyone in line legitimately.Staff open at 8.15am, staff inside are efficient. Processes are all backwards. Not a pleasant experience.

What a pathetic service, wait.... Wait.... Wait a bit more. After you reach the front then you receive the warm welcome of ... Your in the wrong queue. Great, no signage, no assistance, no service just what our great government promises every election. At least they keep their reputation. Close the branch down and save our tax money!!!We as citizens do not need this waste of resources.

It is absolutely sad to note that The Department Of Home Affairs Chatsworth, has been marginalized by The Current Ruling Party, The ANC, because it is so called situated in what is considered as an Indian Township". The Department Of Home Affairs Chatsworth which at one stage handled the issuing of Marriage Certificates

When I first went their, there was an Indian lady who was assisting us. She's very helpful and kind. The other two african ladies have a very bad attitude towards people.

The building is in such bad condition and limited staff and resources but the few staff that are there work with so much of energy and effort and really do the best they can with the limited resources they have.On top of that they have such a wonderful attitude toward the people.Really was impressed.

It only fair to give credit where it’s due. I went to home affairs on the 26th April to get information on how to get unabridged birth certificates for my daughters. To my surprise, I managed to get both certificates done and printed within an hour. It was a relatively quick and painless process. 5 stars!

You hear stories about how incompetent home affairs are but I feel like this specific branch are pioneers in being useless.They take being useless to such a high level that one can even consider them to be artists.There are lumps of security guards and personnel sitting around and doing nothing.At the entrance you are greeted by 4 people, 2 of which will likely be on their phones, the other 2 having a conversation while ignoring you. If you walk past them they yell at you for entering without their permission.The cashiers are slow. The person processing documents is slow. Every step of the way this specific department of home affairs has found a way to be as incompetent as humanly possible. If there are any other companies or organisations out there looking for a way to run your organisation in the most incompetent way possible, send some consultants to Chatsworth home affairs to observe and learn from the master's, the creme de la creme.