Barron Corporate / Promotional Clothing / Corporate Gifts / Indestruktible / BRT Sport / BXD

Ordered branded directors chairs from Barron. After 2 months the printing started fading and the material came loose. Barron's response - there is no guarantee on the chairs. They wouldnt even redo the material at our cost - they only supply the complete chair. Will never buy from the again.

My experience with Barron as a customer has been extremely turbulent in the worst way possible.Beginning from trying to reach a consultant in order to get a quote. It took them exactly 2 weeks to return to me with a quote followed by consistently having to call the sales consultant asking him for updates on my order. This particular consultant was extremely unhelpful and completely lacked a sense of urgency and respect. He was entirely rude towards me as if he had already determined not to assist me perhaps due to my race or the size of my company (it seems as though they only prioritise bigger companies and the smaller, black owned companies are left to suffer).After weeks of nothing getting done, I grew weary and frustrated and asked the head of sales for my order to be moved to a different consultant. Surprisingly, this consultant was also unhelpful and completely unreachable. After some time, they did not answer their phone or respond to my emails.To say I am disappointed is an understatement. This company has many systemic errors. They fail to provide good services to small companies and are seemingly only interested in supplying their existing accounts and the bigger more established companies.If I could, I would rate my experience with Barron 0/5. They have a lot of training to provide their teams (all departments) firstly starting with communication, product knowledge and customer service. Thereafter, perhaps customers can start giving better reviews.After giving up on Barron, I found alternative suppliers that were more than willing to assist with my order.

Incredibly unreliable supplier. Relationship Consultants ignore emails and have probably the worst communication I have ever encountered! For such quality clothing, Barron unfortunately has employees that do not represent their company in a good light.

I have a very terrible experience with the customer service at Barron especially Linda Bhengu . He has a nasty attitude and always not interested to help if you want to purchase . Linda Bhengu must really take his job seriously . It's so sickening to beg someone to help with information yet all you want to is just buy the goods and leave . Horrible customer service from that guy .

I have literally never received worst service from a team of people. Not ONE SINGLE COMPETENT person to be found. Been waiting for our products for 2 months (ordered and paid in full same day), lost our client in the meantime as we ran out of excuses, ended up refunding the client, and have been fighting with Barron every single day for the last 3 weeks. So after waiting for 2 months for our products to arrive, the final response we receive is an updated invoice where we have to now pay EXTRA since prices have gone up (with a 120%!!!) since! As if it's our fault that it's been taking MONTHS. They wouldn't do a refund, but since our client has cancelled the order (weeks ago) we no longer have any use for the products even if they do arrive eventually. Stay away.

Don’t care at all if a order is late or not and don’t communicate at all. Horrible

Extremely disappointed at the poor service provided.I used to recommend them all the time. Not anymore.

Worst company you will ever deal with! You will wait 3 weeks for an order and then you will have to pull and take to another branding warehouse. :-(

WORST CUSTOMER SERVICE I HAVE EXPERIENCED!!

Make sure to remove your sweat glands before purchasing any clothing.We bought shirts and hats for over R5000 and they didn't last a week.Even the lounge shirts we bought for more than R250 didn't last.I will never ever purchase any item from them. I will go out of my way to make sure that no one I know buys anything from them.Pathetic.