Hyundai Head Office South Africa

so I have reached out to Hyundai customer car but as yet have not received any assistance . i tried calling Hyundai Bellville on Thursday 23/02/2023 also for assistance but guess i called at the wrong time as every one in service department was apparently busy and this I assumed as i was waiting on the phone for over 9 minutes to e helped , being directed to parts department, back to reception, and so it went on ...would I recommend Hyundai Bellville for your next purchase or service of your car, NO...up till today not even Mr. Andre Kuhm has called .Would i personally purchase a Hyundai vehicle, NO...and for now my wife needs to get rid of her, 2019 Hyundai Accent car ASAP...I would rather return to VW...

My i20 paint has started peeling off. I was asked for my details and VIN# and told that someone will contact me. It’s been weeks and no contact. The paint is getting worse!!!

Disgusting service the head office is such a joke and a disgrace to the brand. No respect for people with disabilities I wished I never bought this car. Sales men took advantage the person was deaf sold the car and gave no service after that. Made called to head office gave me a call center number spoken to Hellen said she will help no help as yet I am so upset . I will contact CEO of Hyundai.

Hyundai The Glen's Pre-owned Managers ( former Desmond Govender) and the current ( Senamile Makhene) have taken me from pillar to post for 16 months now regarding a navigation system they have charged me for and is not working. Senamile took the SD card in January and promised that she will keep me in the loop of what is happening however I have run out of patience as Senamile is now ignoring me. I have sent her an email , contacted her several times and left messages for her to contact me and I was advised she will contact me, however up to now I have not received any communication from me.@Hyundai South Africa you also stated that I will be contacted however I have not received any communication from anyone in your organization.Is it how you treat your customers?

I HAD PURCHASED A 10 HYUNDAI, VEHICLE ,FROM URE BRANCH IN MOBENI,BRANCH.I paid in cash.on 2003_02 .Kindly note I was treated as a rubbish customer by ure sales and management. I will go viral in my encounter. which I have on record

I just dropped my car this morning for painting of the peeling paint.There is more peeling on the car, I therefore requested the service adviser that this car needs to be painted all of it to avoid the following problems.1. If there is more peeling meaning even after painting this issue may reoccur in other parts of the car2. The tone of the color might be different after painting only few panels3. I will be inconvenienced again if this car may develop peeling on other panels of the car4. If there is more peeling in future, I might be given stories for the car not to be fixed.I feel like as a client I am not given the necessary information, no expected completion or collection date of the car, I don’t even know where my car is going for the repainting.The fact that there is no courtesy car or alternative and also telling me unfortunately every time really is a problem.Unfortunately, I did not know that I was buying a fake product, I should have avoided it.I have lost trust in Hyundai as a client, I am stranded and inconvenienced by Hyundai.I just need two things from Hyundai, my entire car to be repainted in order to have a guarantee of the color of the car, a courtesy car to be able to survive while Hyundai attends to the mess which was created. I don’t think that is too much to ask for.

One star, because I do not have the option of giving ZERO stars. A waste of airtime.Could not assist me with basic information they should have on-hand.Malmesbury Hyundai assisted me with all the info I needed within 1 minute and they followed up afterwards. Please send your staff to Malmesbury for training.

I was involved in M14 Durban accident on 06/03/2023 and the brand the I trusted from day 1 since 2011 failed and disappointed me. I never bought any car expect for Hyundai. My airbags did not deploy after such a huge impact from a fully loaded truck, this is after i have done all my services at Hyundai. I lost faith and trust in this brand i need answers on why my airbags did not deploy. Other victims were saved by airbags.

If I could give a ZERO, I would.Woodmead is the worst ever. Been waiting 2 weeks now for spare key.Mis-informed me about my interest rate.Mis-informed me about my pmt.The lady working at the dealer, doesn't even know what a mud-flap is - she is working on cars without basic knowledge.No communication if my tracker was installed, if the DEKRA report has been submitted.No one could assist me how the tracker app is being activated - drove a week without the tracker being activated.Need to wait 4 days for copy of my delivery note; after a few reminders.They gave me a car where the wheel balancing is of; after 2nd attempt, the balancing is still off.

Absolutely shocking service from customer care head office! Will never recommend anyone in South Africa to buy Hyundai if head office cannot even assist! Absolutely Shocking!