Diamond Guest House

Did a booking a month in advance, the day of the event the pool was filthy,owner did not answer calls to assist,, better maintenance of the whole place is needed, they lied and said there are umbrellas there were none! not child friendly everything is falling apart tilling cracked,

What i can say we were not happy with room 7 TV had no adapter and tiles were off and some air was coming through the door and the toilet had no light. Furniture in that room was too old. Side lamps were not working and when we called for assistance they sent a security guard and he said he does not know anything and they were not helpful at all. The other thing we went back to the supervisor and she couldn't help us. The service we got there was not up to standard and Diamond Guest house use to be a good place and we intended to stay for other 3 days but we had no choice we had to leave today. They didn't have blankets only duvet was there. Please try and sort out that room. How can we spread a word of mouth for such service we had? Was that room for low class people? Please look into this matter we paid our money to get a hood service don't treat your business as if you are running a spaza shop.

Please fix the air-conditioning and upgrades TV set's and channelsOverall pleasant stay the receptionist was very friendly and helpful.

Very bed the floors are messed up no TV they provided one towel and it was dirty, I was disappointed I expected a better std

I was at room number 3,the globe are not working,toilets wasnt flushing well

Nice place but I went to pick up my family

Bath is burned with cigarettes,swimming pool is dirty, no self catering service, the place is not conducive for families,false information was provided.

Such a shame how the standards have dropped at this place, this used to be my favorite lodging in Montclair