Vodacom Shop Repairs Langeberg

Terrible service, twice now I've tried doing business at this branch, again have to go to George due to super bad will to assist customers.

WORST SERVICE EVER.Every single thing relating to the service received was utterly unprofessional and unsatisfactory in every single way possible.I do not even know where to start... there were the constant lies about replacement parts and the fact that the technicians have no idea what is going on regarding their own service (constantly claiming that the part will be there tomorrow"

Had a horrible experience with this repair shop. They say they went out of their way to get my iPad fixed yet my iPad was booked in for repairs 4/11/2019 and has been sent back and forth from mosselbay to jhb and cape Town and they couldn't fix it. Then apparently late Jan on a Friday when we were in store to pay I get told my iPad was fixed on Tuesday and it should be there before 4pm. Never happened. It is nou Wednesday again and calls to the person handling the case is infuriating and constant lying. I'll call you back in 10min" turns to me having to call them the next day just to listen to more exchsesI offered to go pick my iPad up myself as it's somewhere in George which is very close to where we live but they can't even give me a tracking number or anything. Should have stuck to Telkom."

Had a few queries which they assisted me with and super friendly and patient at the same time. THANK YOU for that.

The shop and staff are very unproffesional. They don't know the basics about the products vodacom offers. I have been a Vodacom customer for almosy 10 years. This is the 4th time they did not assist me properly and the attitude I might add is unacceptable. VODACOM will not have me for a customer anymore.

Utter pathetic service from this place. They never get get back to you and getting help is nonexistent.

Glad to see that the staff can smoke their E-Siggs in the store before they open....and the staff member Heinrich smoking his smoke right in front of the Manager Roxanne, and she doesnt do a thing...I hope you guys get fined for this...I'll take this to the newspapers.

I wanted to find out more information about a phone, drove all the way there as I want more information and the person told me to look in their online book for info, as if I didn't already. (Hence the reason I drove to the shop.) I would rather go somewhere else next time. Very unprofessional and unhelpful.

I have never been treated so badly over the phone as with this shop. I literally broke out in tears. Sarcastic and so rude.

Have been supporting this store for a very long time...close on 15 years. After Karen left the whole store went to the pits. Staff don't know what documents are required for what. Slow to no response on emails. You have to call back to get an answer on your queries. Hopefully this can be sorted soon. Better yet, get Karen back as store manager.