The Sails Holiday Apartments

Excellent place with high quality finishes and most stunning views of the Harbour.Staff were incredibly helpful and giving

Apartment C507:The state the apartment was in was not the same as on the advertised pictures. The curtains were DIRTY, the whole apartment had an offish stench from the minute we walked in till we left. The apartment was not properly cleaned AT ALL. The fridge was not properly working, the kettle was not working at all, the microwave was not working! The aircons were not working, the cupboards were dirty.The guest bathroom cupboard had a bucket of used sanitary towels that were not disposed off.I will never book this apartment ever again. Not worthy the money at all.

Great accommodation, it's very convenient because it's close to Ushaka marine world , the beach and moses Mabhida stadium. It also had great views.

I loved it. The room are comfy and very clean. The place has nice view and is in a very safe environment

Excellent staff.. Cleanliness on point.. Enjoyed my stay

Wow... what an exciting time we had there. From the security services, reception to cleaners. Humbled, approachable and willingness to assist even when stucked in the elevators. Bedding only changed only once in the entire 7 days spent there. Had to book somewhere for the other week. Mind you we had white sheets for these children. Cleaning not done daily when being done it was not to the satisfaction. As the sliding door window not cleaned even before arrival. Flooring not properly mopped. The balcony was not cleaned. We had to sleep with our windows opened up at nights as there were no fans or air-conditioners not working. Remote controllers were there but not functioning had to buy our own batteries but still not functional appliances responded to those Duracell batteries. No access to the swimming pool, could not be taking our children to the beach as they were forever stung by the gellyfish and one can't succumb to that unbearable stung of those gellyfish. We had to be always at the uShaka marine slides and swimming pool which is too expensive and going to Blue-Gallon, blue waters, going for rides and other activities around but could not use the facilities of where we booked our entire stay that wasn't going to well with me. As for the cleaning staff are they short staffed or what? Parking inside was limited had to have my car guarded by the security guards.

Horrible experience. Dirty, stinks and HUGE cockroaches. Charge R250 for cleaning fee. The place is dirty and nothing is maintained. Water damage visible all over walls. Air conditioning not working. Locks not working. Mould in bathroom. Looks like a subletting apartment. Not suitable for letting as holiday apartments. Should be removed from booking platforms. NOT worth the money.

What a disappointment. Beautiful location with exquisite views but the place is in a sorry state. Bathroom doesn't drain properly, there is mold on the walla, the TV has alot of dead pixels.The place needs serious attention.Really disappointed.