Bergens Appliance Repairs Hillcrest

Repair was done but received my unit back with dents and scratches. Invoice also lists cleaned" but even the replacement display was dirty and they did not even bother to "clean" the filters after testing.Their response when showing them the damage at time of delivery: "O

I thought going to a reputable fridge repair company will stop me from getting ripped off, oh was I wrong!My dilemma door defy had stopped freezing and cooling so called bergen1st they told me someone ripped me off by stealing 1 of the compressors , not true it only comes with 1 motor! They were clueless with the product2nd they flushed and claimed to have regassed the compressor it did not work claimed motor is blownBut fridge freezer was cooling before repair?Suggested replace unit !On the phone was told call out with service R595Was charged R 1350 ..no itemized billing!!For a fridge that does work!!!!Quoted R 3500 for a new unit and they will off set the R1350 with the new unit which includes full installation.New guy , technician , calls apologies for misinformation and Saya will 1st check old motor is kaput and then install new motorPromised to come on 2 occasionsI am still waitingVery unprofessional service !!!

We had the gentleman come check our faulty stove. Very helpful and honest.

Cannot get hold of them

This is rare service. Job done once and gas stove working like brand new. Transportation of the appliance done with care. Thank you to the team involved.

Charles was amazing with his customer service. Turnaround time on the servicing of my appliance was excellent.Appliance works perfectly now.

UPDATED REVIEW! UNFORTUNATELY I did not go through with the quote as a result the machine was returned to me. I decided to get a second opinion due to the price of repair being R2500. To my surprise plugged my machine in only to find the sump plug missing and as a result now have to mop up my floor. On calling them, I was passed from person to person trying to find my part that was removed and not placed back. Still to this day part has not been returned. Luckily for me I got someone to not only fix the problem but also supplied me a new sump plug for less than half of the quote. Their client service section turned out to be so good but unfortunately this hasn't turned out well for me. I think they a good company but their staff unfortunately let them down in this case! Thank goodness there is alot of great competition in Hillcrest!

We all need this place in our lives... they will do their best to give old appliances big and small another life.