Addsure

Robby and Bruce from Addsure, are by far the best brokers I have come across in terms of service and value add to me as a Portfolio Manager. Addsure effectively manages the claims process from start to finish, ensuring that claims are dealt with timeously for clients/ homeowners. Their team will go at lengths in dealing with your queries. I had a claim that was repudiated by an insurer, Bruce and Robby were able to guide me in lodging an appeal which resulted in the insurer reconsidering the initial outcome and paying out a substantial settlement of the damages claimed, almost 99% of the damages were approved. In Sectional Title Management you need a team of brokers like Bruce and Robby behind you to provide you the necessary support.

Without any shadow of a doubt, the most incompetent insurance company I've had the displeasure of dealing with. Over 6 months to resolve our first claim via the body corporate, and still ongoing into month 4 with the second claim.