Body and Skin Clinic Cape Town

Their service is great and professional

Such professional and caring treatment from Zanele!!! Will recommend going to Body and Skin Clinic 100% - thank you so much!!!

Hats off to Zanele who is is friendly and competent.

Feeling safe, respected and secure while knowledgeable personnel attends to treatments delivering amazing results! Zanele is a star!

Had a great experience with Pam , the support she gave is invaluable. My order was processed almost immediately. Am impressed with the service

Really disappointed with the service at Body Skin Clinic.Treatments are very expensive at a cost of R4500 for 1 hour treatment (that's the discounted price) for Emsculpt & Exilis on the arms. I did a consultation and it was agreed I would need 4x treatments spaced close together for results (1 per week)I agreed to this as I had an event that I wanted to wear a sleeveless dress for. 1st treatment they used different machines to the 2nd treatment. I felt no after-affect at all after the 2nd treatment (first time there was a bruised feel to the arms, 2nd time nothing at all) so I queried the use of different machines and why the after-effect was not consistent and what to expect. The studio cancelled the next appointment (3rd) due to personal circumstances after I sent my query the day prior to the session. However they then seemed to totally forget about honoring any agreement, and I had to chase them up again to try to get clarity on follow through with the treatment plan a week later. They then booked me in to re-assess which is now 2 weeks after my last treatment (when I should have been finishing the program) where they said my measurements were 25. However I measured myself and it was absolutely still 27. They reassured me that they would get back to me by the end of that week with a treatment plan.By the middle of the following week still no contact or follow through. I chase again for feedback and asked for a refund as I had by now lost faith that the information regarding my measurements was accurate, nor that they would follow through with contacting me due to being repeatedly forgotten and delayed, nor that they would follow through with the treatment plan. It seemed as if they hoped I would just forget about paying 9k, for an incomplete program, and no results.Clients should have every right to ask questions and expect communication, accurate information and follow through - none of this happened. It was over 1 month of effort on my side before they provided a partial refund. I still wasted R4500 on absolutely nothing, though and I am back to square one, which is obviously really disappointing.If you do not have thousands of Rands to waste. I would recommend you do not risk it with the Body Skin Clinic, their system is unreliable.

What a wonderful service from Zanele and Matshidiso ...I will surely call again.. Thank you

The staff was always helpful and pleasant made me feel good at all times