Connoisseur Electronics

To Whom It May Concern:Horrendous experience with regards to my JBL Charge 3 Speaker!On the 27th of November 2018 I bought a JBL Charge 3 speaker from Dion Wired. On the 27th of May 2019 – exactly 6 months after I purchased the speaker – it simply stopped working. The speaker did not charge anymore.On May the 28th I took the speaker back to Dion Wired and asked to have it fixed/replaced. Today, on the 23rd of July, almost 2 months later, I received a phone call from Dion Wired letting me know that the speaker will not be repaired or replaced, and the guarantee will not be honoured. Apparently one of the pins inside the charging port of the speaker broke. This apparently constitutes physical damage and is my fault! This is simply ludicrous.I am a 39-year-old man and have had many, many cellphones and appliances in my life that needs to be charged regularly. Never, ever have I ever encountered such a problem and I have always only used the prescribed charger and cable to charge my JBL speaker.I simply can’t believe both Dion Wired and JBL simply telling me to get stuffed!I find it shocking!

I have had a problem with my headphones. I emailed repeatedly and tried to call but no response. I can only assume that I was just being ignored.

Great service from Ron,Nelson and the team.Friendly helpful and efficient.

This company contacted me after I made a request if someone was able to fix my Philips portable radio/cd player. Since then I have been trying to contact them to make an arrangement to drop it off, but after all the calls I made I am still no wiser were to exactly is their repair centre apart from it is at shop 160A in Voortrekker Rd Milnerton. I would like a more secure instruction ( do we all know how long Voortrekker road is?)

We have had a dealer account with this distributor for some time

Prompt and efficient technical guidance via email. Thank you Nelson and Ryan!

Managed to source a part for my JBL Headset. Happy with the process overall.Thanks Guys

Wholesale electronics

Very efficient. Good communication.3 simple steps. Inquired, ordered, they delivered. Dosen't get any better than that. Thanks guys.(Jbl flip original battery)