King's Palace Hotel

I love it and will love to visit again, the place is clean and the food is sooo nice.

We booked a conference room for a birthday dinner party. We were made to feel like we were the only people in the restaurant. The service was great. The food was great. The drinks were wonderful.

We reached late in the night and the check in went smoothly. We booked this with some trepidation since we knew nothing about it. To our pleasant surprise the rooms were clean and modern. Also very airy.We were slightly late for breakfast but they accommodated us with some great food, including steak for breakfast!Would return any day.

The 1st time, 2 years ago, I booked a regular room and felt that it was too small. This time, I booked the deluxe room. There was nothing deluxe about it except the space is bigger. The room doesn't have mirrors except in the bathroom. The TV in the room didn't work great for me. There is no gym. Then, when I left, one of the receipts was wrong, I have been trying to get that sent to from the facility with no success. Mind you, I need it for expenses. I will move on and not bother them anymore. The cappuccino was great, and the staff was great in-person

Found the hotel most comfortable and pleasant. Staff services excellent with great menu and food selection. However, the meat cut was tough and inedible. Please either upgrade your meat selection for a more tender choice. The exterior well maintained and staff are friendly...a shout out to MATSHIDISO" - waiter and "BRIAN" who assisted so graciously when a friends car got stuck."

The restaurant is aesthetically pleasing and the main food was delicious but I am giving it 3 star because the dessert was not nice. I ordered mulva pudding but I got lemon cupcake with custard and the cupcake was dry. My partner ordered a tiramisu cake that was even more disappointing it didn’t take anything like a tiramisu cake. And the cheese cake was just as bad, it tasted like lemon. Lastly I had to pay R300 for “decor” when I get there it’s just a cloth on the table!! That was a ripoff straight.

wonder . was served by a lovely lady,unfortunately I forgot her name but she offered to look after my baby yesterday so I could finish eating ,I thought that was a lovely gesture and she deserved employee of the month.

The rooms are modern, beautiful and very clean but they are so small. Anyone suffering from claustrophobia will not survive, especially in the bathroom.The rooms are not equipped with a bar fridge.We tried to upgrade to bigger rooms but were told the rooms are all the same size except for the presidential suite which was unfortunately not available during our stay.This hotel is beautiful and the staff very friendly and accommodating. We didnt have enough towels in our rooms but they provided more on request, which we highly appreciated.I should also mention, the food is absolutely delicious, the chef is doing a great job.Now, my only main issue and reason I will never come back to this hotel is the noise that comes from their roof top bar.As much as it is a good profitable concept to have a bar on the premises, the rooms are not sound proof. They play music throughout the day until late at night.The one night we had to complain to get the music switched off at 22h35.So if you need peace and quite and are travelling with kids as a family, this place is a no no.We stayed over a long weekend, so not sure if this loud music playing from the bar day and night is a norm or happens only over the weekend. But I have to point out, I am well travelled and have been to a lot of places locally and abroad, I've never been to a hotel this noisy. It is so noisy even my kids were complaining.Party animals will love it though.

I do not appreciate the way one of their staff members spoke to us. You do not speak to your customers like five year olds.On top of that we were served by 3 different waiters mind you the restaurant was not packed. We had to ask multiple times for the bill which came an hour later.I was gonna send this as a complaint email but when I asked one of the waiters who that lady who spoke to us like kids was, they told us she’s the manager so nothing’s gonna be done about it.POOR SERVICE!! NEVER AGAIN!!