Ackermans Ottery

Helpful staff and lovely range of clothing and very clean

Great service

Absolutely disgusting service.My sister bought a cheap burner phone at ackermans. The phone specified that it could Facebook , so she took the phone expecting to at least be able to message on the phone and low and behold the phone couldn't even do that. We went to ackermans and tried to return the phone and the manager(well I don't know if it was a manager because after speaking to her she went to call a manager")We told them that1.) The phone is slow2.) The Facebook page won't even load at all.3.) The cache needs to be cleared every minutes in order for the page to load fast(which in the end never even helped)The response we received was that they don't do refunds and my sister should of checked with them if they phone was of good quality and/or the phone could Facebook and they would of been honest and said no. In which I responded that if they know that the phone is not of good quality then it shouldn't be on the shelf in the first place. We brought back the phone because there is something wrong with it and it's not doing what the box specified it could do. The 3rd lady that rolled out of the back of the room basically echoed what the first and second lady told us (and also saying there was no airtime on the phone and just the day before my sister bought airtime

Friendly staff

Staff are miserableStore layout is poorNo staff on the floorService is slowStore is cramped

Not much of a buz but it's my go to place for kiddies clothing

Not much help from staff actually no assistance... had to find the long pole to reach baby clothes on the higher racks... they just stand and stare at you ...

Can i just say, I cant understand how your store has a landline but the number is always engaged. Like do your staff take it off the hook, sit on personal calls whole day... What precisely could they be doing on a store phone line if their job requires them to be visible in store and at the cash out section.

Didn't get what I really wanted but great service