WAXIT Kyalami

First time waxing and it was not as bad as people told me. Very friendly and helpful people. My therapist Lebo made it very quick and was patient with me. Looking forward to my next appointment!

Quick and efficient service. Good quality all round.

Not happy at all with the experience I had today. Had an appointment for 3pm. I got there at 2:59 and was told to have a seat. A few minutes later the receptionist advised that it will be a few minutes late to which I said no problem. At 15:20 I enquired how much longer and that when the manager Beatrice came out to say they accepted a client who was late which is now impacting me. She apologised and said it would be about 5mins more. At 15:28 she came back out to ask if I lived in the area. At this point I got very upset because the only reason I can be asked if I live in the area is because I'm being rescheduled. Being a customer service business, time management is key and it's not my fault that another customer was late and now I'm expected to be accommodating. I unfortunately lost it and walked out the store. Time is important and clearly my time does not mean anything to waxit kyalami corner. I won't be back.

Very friendly, fast and professional service, they most definitely have a client for life xx

It was a wonderful experience. The staff were very friendly and kind. I would highly recommend their services as they were gentle and kept a very calm environment.

Thobile is the best therapist ever …She’s so gentle and friendly …Kyalami corner

I loved the experience and results more. Waxing will always be painful however the esthetician that assisted me that day knew exactly what she was doing and made sure to guide me correctly so that I wouldn't feel too much pain

Service is good. Ladies have nice energy. The place has a very strong fragrance that makes one almost nauseous its so loud and needs be toned down. Also the music is not very soothing its noisy and doesn’t stimulate (calm me down) when im feeling the emotions that come with getting a painful wax. I always visit this branch and get nauseous each time the scent is too strong & its not safe for hormones(this environment is full of women). As for the lack of powder to dry out my sweaty arm pits ,it leaves therapist no choice but to wax same section almost 3 times. Its unreasonable. Please organize something better to dry the sweat. My underarms hurt because of how many times she had to wax the same area.

The waxit staff member left me with a lot of wax on my legs and I spend thr better of 40 minutes later that afternoon removing long and middle hairs. She clearly did not check the quality of her waxing. Also she went a bit overboard in trimming my left eyebrow. Right was perfect. She might be a young trainee but when a person asks for a top package deal, the manger should appoint a senior therapist.

Super clean, lovely rooms, done quickly with no hassles at all. Will be back for sure. Thank you Monica