Incredible Connection
646 Reviews
- Wednesday9 AM–7 PM
- Thursday9 AM–7 PM
- Friday9 AM–8 PM
- Saturday9 AM–8 PM
- Sunday9 AM–6 PM
- Monday9 AM–7 PM
- Tuesday9 AM–7 PM
About the Business
Home - Incredible Connection | Incredible Connection is a brand of JD Consumer Electronics and Appliances. We have the widest range of leading national and international brands and work hard at supplying products that, while pushing the technology boundaries, make a practical difference in any home or business environment.
Contacts
Website
Call Us
+27315660760
Shop F62 / 51, Gateway Ave, Umhlanga Ridge, uMhlanga, 4021
Hours
- Wednesday9 AM–7 PM
- Thursday9 AM–7 PM
- Friday9 AM–8 PM
- Saturday9 AM–8 PM
- Sunday9 AM–6 PM
- Monday9 AM–7 PM
- Tuesday9 AM–7 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Delivery
- Credit cards
- Debit cards
- In-store pick-up
- In-store shopping
- Wheelchair-accessible lift
- NFC mobile payments
- Batteries
Recommended Reviews
Tabrez Bods
18.10.2023
Incredible Connection
Okaayy here we go-You guys literally know that your customer service is putrid , yet you fail to change your behaviour and service towards customers , no one answers calls , the assistants don't even know that they work there , the phone is NEVER bloody answered and my nephew knows more about laptops and your products than your most experienced employee , jasiss what are you people even doing ??? HOW is this store still open ?And how will they respond or take action to our complaints ? Our concerns ?We apologise for the experience you have had
Courtney Viljoen
09.10.2023
Incredible Connection
I had an amazing experience at the store!! I went in and within a minute I was seen too. I received the most incredible service from Nicoleen. I highly recommend the store and especially Nicoleen. She was so helpful.You would be loathe to try find a better service experience in Durban.
muhammad gangat
27.08.2023
Incredible Connection
My whole experience has been amazing. The personal, especially Nikita was so polite and caring. I desperately needed a laptop for campus, and the staff at Incredible Connection offered me a thorough rundown of all the top models and brands that were within my price range. By the way, I chose the wonderful Lenovo Yoga 6 as my device. I truly appreciate Nikita's help in connecting me with a reliable insurance provider in case of an accident. I would undoubtedly return for further electronics. Thank you Incredible! Thank you Nikita!
Norman Wallace
20.08.2023
Incredible Connection
Awesome service from Rakhee, and the lady who assisted me with the payment part. I first called through to check stock, and then arrived at the store during loadshedding. Invoices were manually captured, but the service was efficient and friendly. A good experience!
Shane Course
16.08.2023
Incredible Connection
Upgraded my contract and purchased a Microsoft Surface Pro 9 and a few other items. I was initially met by Andile who was amazing in showing me which laptops were on offer and what was available. From there he directed me to Nikita to assist with the upgrade. The upgrade did take long at no fault of Nikita , however she was brilliant with keeping me updated every moment along the way even with my 4 year old waiting patiently with me. Thanks for the great service and will be there this weekend to purchase accessories
King S.R.D
14.08.2023
Incredible Connection
Had an absolutely amazing experience getting my credit done with the help of Nikita at the gateway store she is well informed and extremely helpful. Got all my paperwork and account sorted efficiently.
Alcinha Luis
09.08.2023
Incredible Connection
My experience at gateway branch was great with Nikita who gave me great service when I was there for the Xbox series and helped with my finance application. And I'm grateful for her service. The service there is always on point as Im came back for the second time. That's my go to place.
Sahil Govender
31.07.2023
Incredible Connection
Good service and helpful staff. Short waiting times. Bags should be free if you pay over R1000. Smaller bags would be good. Always have stock of whatever we need. Products on special should be marked accordingly (for the mid-year sale).
Hassan Parker
23.07.2023
Incredible Connection
Online purchase scheduled for store pickup - I went in before receiving notification to collect, but thanks to Nikita I was assisted swiftly for an early parcel pickupPleasant experience
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Shop F62 / 51, Gateway Ave, Umhlanga Ridge, uMhlanga, 4021
Incredible Connection