Special Occasions -The Bridal Store

Helpful staff, plenty of parking, nice selection of evening dresses. The only drawback is that larger sizes are not catered for - anything size 12 or up is not available.

Our daughter selected a stunning wedding gown. It had to be altered. She chose not to do a final fitting but everything was great. The dress should perhaps have been steamed better but that was it. The staff was absolutely stunning

Poor alterations done on my wedding dress. Service excellent, but you need to ensure that the alterations were properly executed.

Horrible business! No feedback regarding deposits. Manager says to phone you back when you enquire but nothingWaiting for months for my deposit back

Amazing service! Friendly staff!Beautiful dresses! Affordable!Much better experience than Bride & Co!!!

Our experience with Special Occasions was beyond amazing. The owner and staff went above and beyond to make our girls wishes come true. Both girls got the exact dresses they wanted for their matric dance and the necessary adjustments were made perfectly. Their customer service is impeccable and we gladly recommend them for anyone looking for a special dress. Thank you Natasha, Rose and Mildred ❤️

I found thee most beautiful wedding dress here :). Thank you to the staff for their outstanding service and friendly interactions every time I was there.

Been there more than 5 times to look at dresses. Chose our bridesmaids dresses the first time and my fiance paid for everything. The third time we went, they had to take measurements for one bridesmaid dress and to order it in. It's been over two months since this and I haven't heard any feedback from them. Decided to go on Saturday to find out what was happening and the dress still wasn't in. I have phoned twice today already and tried phoning the manager but there is no feedback. They know the date of my wedding is the 24th of September as it's written in the book but I'm getting no help whatsoever.Poor service to be honest. Just a little feedback would be nice

TERRIBLE! We moved our collection date with their approval then all of a sudden I get a call from them saying that I should have fetched the dresses rescheduled for the next morning. Currently standing at a closed shop and no one answering their cell phones. Service also very bad they are not organised at all, they walk past you and then have an attitude.

Pros: Wide variety of dresses at affordable prices. Staff are friendly. Natasha went out of her way to order a dress in for me and it was stunning! Cons: Communication is poor. If you don't constantly call for feedback you won't hear anything back andyou won't get updated. Miscommunication between owner and staff and between staff. Overall experience was okay.