Vodacom Shop Repairs Port Elizabeth

They don't pickup their telephone. I got to the store, waited at the door for someone to come assist me genrate a ticket on their ticket system. Consultant just looked at me without anyone coming to tell whether the ticket system works or not. There are only four consultants assisting. This is poor service!

We experience very good service from the technician that helped us

My phone has been dying and they keep fixing it and it foes the smell thing over and over again

I was very satisfied with the service.At least they know what they are doing.Wish they could teach the staff J'bay

Absolutely the worst... To say the least. What is worst than worst... They should remove all their missleading adds and explain customer care to their staff...

Firstly I would like to thank Dorothy for insisting to help me while her colleague who had no name tag on she is black with dreadlogs she was wearing a black Huawei jacket, I came in at 17:25 as I was just informed by my insurance company that my claim has been approved 17:15 since I was very disparate for a device I went straight to a nearest vodacom which I did my application at on the 23r of December.I came in she ask if she can help me told her that I am here for my claim that has been approved she told me that insurance is closed already I must come back tomorrow to fill in the form then I told her that I finished all that I have a claim no. She still insist that they closed when I tell her that I just spoke to a consultant after 17:00 she asks which phone Im claiming for I told her she said it out of stock she walked away and stand by Dorothy who was busy with another client took a speedpoint helping Dorothy to finish her client then after she told her that can you go there and tell her that insurance is closed now" Dorothy replied by saying I will call insurance for her.She ask which phone I told her she came back with it then she dailed insurance

Phone was booked in for charging block replacement and screen replacement,...this was done,only to discover that the charging block wasn't fixed correctly,and probably still isn't as i still haven't received my phone back,the phones microphone is working no more as well....it's now going on 5 months....manager couldn't care less....

did not even want to put a star on. poor service never picking up phones and when you buy a item and not wanting it because the sales person sold you a item that cant do what it was supposed to do. I returned the item in packaging to them in my seven day return policy and then i was told that the phone needs to be sent away to be looked at. I had no problem but after waiting a month and no one phoning me then i went to the shop and was told still i can only pick another unit. i asked for my money back and was told i can't have it POOOOOOOR SERVICE AND POOOOOR CUSTOMER SUPPORT.......IS THIS HOW THEY MAKE MONEY???

Absolutely the WORST place ever bought a s21 sent it back because battery not lasting even a day hardly using the phone during the day,them rejecting the claim and claiming nothing is wrong with the phone,now when trying to collect the phone a week after i got the message its complete they cannot give it to me because the workshop is closed ..telling them ok il pick it up mondayPhoned them and confirmed where phone is as i booked it in with baywest vodashop they confirmed its with baywest they have sent it back..getting there them telling me its not with them its at greenacers repair centerThis place is a joke at by far the worst place i have ever dealt with not professional at all and very unhelpfull