Vodacom Alisom Repairs - Menlyn Maine
108 Reviews
About the Business
Cellphone Deals | Vodacom |
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Shop 48, Bancor Ave, Maine Square, Menlyn, Pretoria, 0181
Hours
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- In-store shopping
- Electronics
Recommended Reviews
I Visser
14.10.2023
Vodacom Alisom Repairs - Menlyn Maine
Firstly the telephone service are terrible. I phoned from around 2pm until eventually, at 4pm got ahold of the consultant whom assited me when I was in the store at 11:30am the morning for an upgradeDealt with Elijah. Very laid back and not really helpful.When I got a hold of him at 4pm I asked him to check if the upgrade was approved, after I received a sms from vodacom confirming it was approved.He said he will phone me back, he has to check.Phoned a few times after 30 minutes, no answer and no feedback from him, after he said It will be done today
Wesley Jacobs
07.10.2023
Vodacom Alisom Repairs - Menlyn Maine
This is the WORSE store for service. There is better service from a guy on the side of the road. In this store only SALES count, NOT CUSTOMER SERVICE, to add, in that store a CUSTOMER is WRONG. INCOMPETENT is an understatement. I regret associating myself with this particular VODACOM store and I will advise people to go elsewhere. THIS STORE DOES NOT DESERVE A STAR, BUT BY DEFAULT, IN ORDER TO POST THIS IT HAS TO BE ONE STAR. MY HONEST OPINION : - 5 STARS
Wendy Roberts
03.10.2023
Vodacom Alisom Repairs - Menlyn Maine
It took me 2 visits to this store to try and get upgraded from prepaid to contract to get an eSIM for my new apple watch to be told I need to go to Istore because that’s where I bought the watch. Pathetic customer service and staff has no clue how their contracts or products work!!
Fanie Vorster
23.09.2023
Vodacom Alisom Repairs - Menlyn Maine
Going to a vodacom shop is like going to home affairs, it takes forever, and never really get good service, and most of the queries do not get sorted. I can't say the same with this Vodacom shop. Vincent assisted quickly and followed up to ensure that everything is correct. He knows his business. Thank you for the amazing service we received, and keep up the good work Vincent. It is comforting to see someone that is still eager to work and having a passion for client service.
Craig Swanepoel
22.09.2023
Vodacom Alisom Repairs - Menlyn Maine
Bad service - yesterday at the shop (S169) we wanted to upgrade and add some accessoriesNothing is in stock (No AirPods) the stock that was there in the shop wasn't on the system so they can give it to us - This could've been over R5000.00 sale.There was no personality from the Vodacom representitive (who claims to have worked at that shop for more than 5 years) - who was more interested in his phone or how often he can walk to the vaultBad service - reallyI expect a call from the manager. See ticket S169 as at Saturday 25/01/2020
Verne Furniss
18.08.2023
Vodacom Alisom Repairs - Menlyn Maine
I went in to Vodacom Menlyn when i was due for an upgrade on a Vodacom Red VIP contract. When i spoke to the sales assistant she said i would get my phone quicker if i got it directly from them. i signed up all the necessary paperwork and got my phone, at the end of the month i noticed on my bill that i am now getting charged for a handset, they never mentioned that i would be charged for the handset. i have never been charged in the 30 years that I have had the same Vodacom cell number. i phone Vodacom who say that i need to go back to the shop to sort it out as i should have rather done my upgrade on line with Vodacom. Shocking!!!!!!
Khutsiso Chiloane-Nkomo
02.08.2023
Vodacom Alisom Repairs - Menlyn Maine
Not worth a single star. Still the worst!!! Its like the worst customer service sales personnel are sent there in one place. From floor to management". They are not there to solve problems and find solutions
Namugaya Kisuule
27.07.2023
Vodacom Alisom Repairs - Menlyn Maine
Just a compliment to the efficient and friendly service that I received from Adedamolaa yesterday.To be honest, I'd been really concerned about visiting the Menlyn Maine branch based on Google reviews, but didn't have a choice due to other circumstances. I was pleasantly surprised and just wanted to convey my appreciation.
JustFrana
21.07.2023
Vodacom Alisom Repairs - Menlyn Maine
Bought a package that was incomplete and got told they won't fulfill the deal due to A rubbish excuse. Exact deal was advertised no exception to this was made in their terms. Escalating it privately.
bheki mnguni
29.06.2023
Vodacom Alisom Repairs - Menlyn Maine
I lost my WhatsApp account on Tuesday and my effort to retrieve it failed. So on Saturday I visited Vodacom-shop at Menlyn Park. I was referred to a guy named Tisetso who quickly restored and fortified my WhatsApp account at no charge. I walked out a happy customer. Kudos to you Vodacom Menlyn park
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Shop 48, Bancor Ave, Maine Square, Menlyn, Pretoria, 0181
Vodacom Alisom Repairs - Menlyn Maine