Sydney Electric Bikes - Hornsby

Bought 2 ebikes from SEB, and couldn't be happier. Very professional team, providing excellent customer service. They go out of their way to help you.Can't recommend them highly enough.

I originally enquired over the website and within maybe 5 minutes, I had a text message from Dave, asking me detailed questions and ready to sell me a bike ... The bike I originally wanted wasn't in stock, but Dave, recommended an Australian made bike, DYSON.Fours days of texting each other back and forth, sorting out delivery, etc -- I paid for the bike and within 5 days, my bike was delivered. When the bike arrived, it was definitely better than expected.First time, I have EVER ordered anything via Text -- had never even heard of the bike before, but Dave's professionalism, know how and customer service (in responding so quick and answering all of the my questions), comforted me that I was making the right decision.I am very happy with my Dyson, Tilba. Perfect bike for me !!!If you want an Electric Bike, I HIGHLY recommend, Dave and the team at Sydney Electric Bikes - Hornsby, for getting you exactly the bike that is perfect for YOU.

I just purchased an eBike from Dave at SEB Hornsby Store. He is friendly and helpful. His professional knowledge about various eBikes in the store is extremely impressive. I told him my budget and Dave recommended a few eBikes for me to text ride. Finally I decided on Merida Espresso 700. Riding this eBike for a joyful exercise in the morning has now become a daily routine for me. Thank you Dave for your wonderful service.

Very happy with service and information on ebikes. Friendly staff who let me try out the bike I was considering buying. I'm sold! Will be back soon to purchase my first ebike!

Bought a Merida E one sixty around October 2021. Great bike. Excellent service by the Hornsby team. I would buy from Sydney electric bikes again.

We could not have asked for better service from the guys at SEB - Hornsby. Being first time ebike owners and therefore total novices, Dave was patient and understanding and happy to spend whatever time we needed. Initially we had planned on buying a different bike from another company online, but are so happy that we made the decision not to and went to SEB where we received excellent service and ended up with fabulous bikes. Our maiden ride today certainly turned heads and who wouldn't turn to take a better look at these beauties. Knobby tread tyres for all terrain, hydraulic brakes, 48v 21ah battery and great service from the guys at SEB to look after us. Very happy. Thank you Sydney Electric Bikes.

A shout out to the team at SEB Hornsby, first for excellent advice on what to buy and then for a very thorough, patient handover by Dave. The bike arrived they they said it would, despite COVID supply chain issues, and there was good communication throughout the process. Thank you.

Jake and Jamie went above and beyond to get my beloved bike back on the trials! Great service and an awesome turn around time. Really appreciate the help guys!

the guys here are great! they were really friendly. i came in to see if they could get me another screw for my derailleur, and one of the guys told me that having just the one screw should be fine. but went and found another screw for me anyway. keep in mind, i don't even have an electric bike nor have i been to their shop before, but they treated me just like another regular customer. the guy also did a once over my whole bike and told me the most important parts that i should think of replacing.great service, very happy :)

Dave & the SEB crew really know and love everything about electric bikes. Highly recommended to check out if you're in the market for a new E-bike