Pool Pond spa

Service was good. Advice was sound. Large selection of product.

This is the worst place to get a quote from I had gone 3 times to get a quote to build a pool never got one until today, I've decided to go with another company who quoted me and is able to start within 2 weeks.

Poor poor Poor Service. Quick to sell you products but no after sale service. 1 week after n bought a Dab pool pump, i took it back for testing, They want to charge me R450 before they test it, where is the 3 year warranty?What a rip off, the quoted me R4950 to replace a 3.5m suction pipe. Will never suggest this place

Provessional effiecient service well prised

No filter sand and no pool fittings that I was looking for, other than that, a nice shop for pool requirements.

Buy from this shop @ your own risk.They have no return policy for Non Electronic products.Apperantly they force you to pick something else & will not refund at all.Builders Warehouse is a better option or Pool Team.

Service is amazing variety and stock on hand

The manager that was present was unwilling to listen to the customer after selling faulty equipment to him...then when the customer got agitated with the situation due to the complete lack of concern, the manager ordered him to be thrown out - a staff member actually tried to physically grab the customer.I have no doubt the situation with the product could have been resolved but the lack of concern for the customer and complete inability to even listen to the customer is disgusting.Don't buy the pre-wired pump db boards from this supplier.

You get all pool materials and needs

What a bunch of incompetent staff members, After they tested my water sample, (I have a 10,000L splash pool), with the alkalinity reading 40 instead of a required 125 , they recommend me adding 8kg (4x 2kg bags),, I did exactly what they recommended, i asked 3 times if they were sure i need that a large amount of dosage, well, long story short, my pool turned into a mini Vaal dam, i then checked the manufacturer recommended dosage on the packaging and for the same specs as the test, i actually needed only 1.8 kg, i walked into the shop, furious of course, with the staff turning every trick in the book except for admitting doing wrong,, the manager Jessica, had the audacity to ask me if i am in need of money because i wanted them to foot the bill to correct their mistake,, I should have read the reviews before going there in the first place,,