Samsung Customer Service Centre
60 Reviews
- Wednesday7:30 AM–4:30 PM
- Thursday7:30 AM–4:30 PM
- Friday7:30 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday7:30 AM–4:30 PM
- Tuesday8 AM–4:30 PM
About the Business
Product Help & Support | Samsung South Africa | We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
Contacts
Call Us
+27112377800
Unit 12A, Growthpoint office park, 140 Tonetti street, halfway house, Midrand
Hours
- Wednesday7:30 AM–4:30 PM
- Thursday7:30 AM–4:30 PM
- Friday7:30 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday7:30 AM–4:30 PM
- Tuesday8 AM–4:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Mr2cmE
07.10.2023
Samsung Customer Service Centre
Unrealistic price to replace back glass of Note 8. Same price as a battery. Very dissapointed that one cannot afford to keep a good device serviced at a reasonable price.
Desigan Naik
04.10.2023
Samsung Customer Service Centre
Took my fitness tracker to have my faulty lcd screen repaired. Was simply told that you just have to replace the lcd screen and no way to repair. Cost was 2500, more than i paid for it about 2 or 3 years ago. Wont bother with another samsung tracker.
Arthur Graham
03.10.2023
Samsung Customer Service Centre
Samsung's printer division was taken over by HP, worldwide. Samsung SA - The various staff I transferred to, do not know who to contact within the organization or which HP office to contact?!
Lucian Rajah
16.09.2023
Samsung Customer Service Centre
Technicians that don't test properly and just quote you for parts they think could be damaged - if you don't know any better and ask them to test it in a specific way you pay for unnecessary replacement parts, you get feedback only once you've called them (sometimes days later).Even though they force you to pay for the repair before it begins the receptionist doesn't know if you need to pay for it or not. When you do visit them and ask to see a manager (Vani) she never comes out, instead makes a few phone calls to the receptionist asking what does he want?"
Musa Nkuna
12.09.2023
Samsung Customer Service Centre
0 stars. Very bad customer service. Had to wait close to an hour while collecting my phone that was in for repairs. There is no sense of urgency from their staff.
Logan Naidoo
12.08.2023
Samsung Customer Service Centre
Does not answer their phones. When they do, they transfer you elsewhere where the phone is also not answered. Business must be really good to not take calls.
Richard Mushore
07.08.2023
Samsung Customer Service Centre
Good face to face services, terrible over the phone.
Morne Coetzee
25.07.2023
Samsung Customer Service Centre
I would say the service was terrible, but I did not even get to speak to a service representative. Was kept holding and eventually cut off. Took my business elsewhere.
andrew mtshali
19.07.2023
Samsung Customer Service Centre
Great and simply interaction
Neo Khomane
25.06.2023
Samsung Customer Service Centre
The wait at the reception is too long and lonesome. By the time you get attended to you forgotten what you want to repair. On the repairs, I'll withhold my review as I was not pleased. You know, when carrying a warranty age expecting it to help.
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Unit 12A, Growthpoint office park, 140 Tonetti street, halfway house, Midrand
Samsung Customer Service Centre