TotalEnergies Moot Street Motors (Pty) Ltd

Dont offer to check tyre pressure. When you ask the equipment is not working. Can't swipe below a certain amount.

I was there last week buying pies. Drove away noticed there is a bite out of my pie so i turned around and told them, they told me i can get my money back. Not sory sir. So i said no i want a new pie. Never got an excuse or apology. So i called the manager told him i want the owner to call me. Never happened he got a lady that working there to call me ( pathetic customer service). So she said sory thats it. Okay so now ive turned arou driving extra petrol out on my cost for exchange, called my airtime out to just learm them to say sory thats it. Great pathetic customer service. Even when i was calling the manager could resolve this problem. This owner has more that 3 food branches knowing the food industry and business but the best he can do is sory. Thanks il take my business elsewhere

Terribly disappointed with the kind of service received.Got double charged for diesel now I have to struggle to get my money refunded. Manager is not much of help since she promise to call afterperforming cash up the next day. No one phoned me to get my money back. The email address is not working and the telephone number just rings after 20 attempts during the day. The only upgrade this place needs is managerial staff with customer service experience.

One of our favorite Petrol Stations

Im very upset by the way the lady's treat you at the car wash. Yelling at you to move your car closer to the vaccume machine. They charge me full price for a platinum car wash but your car dont even receive the foam bath that is included in the price you pay as the foam gun is never working. They are cleaning the vaccuum bag 5 meters away from the car after being washed. They dont even deserve one star. This place will never see me again.

1 star is the minimum, or else i would have given 0, but i have to share how bad this place is. Worst service i have ever received. You wait forever to get service at the pump, and then i just left and went to somewhere else, happened on more than one occasion. Yesterday they over charged my wife by R50 inside! I don't care that it's close to my house anymore, im not coming back!!

The most expensive and poorest service in the entire Western area

Since the new owner took over this place is just failing behind.1. Generator does not work anymore to expensive for them so get petrol at a different station.2.waiting long for petrol attendants to help you.3. Selling food but always dont have, at8 they dont have food ready at 10 food is sold out? And the bad attitude from the lady working with the food. Does it make sens to run a business selling food but always no food4. Price on shelf is not the price at the till. Sorybwebmarked it wrong. Was there to buy 2stroke R38 on shelf at till its R435. car wash workers treat you bad as if its your fault theyvare washing your car.6. Always beggers at the pumps no one is chasing them away.I will drive the extra mile just to not support this bad company anymore. We support tbis statiob every singel day but i had enough of this bad service

Please appoint more petrol attendants, especially when it's dark. Very unsafe currently. Within 10min, 6 motorists drove away because of lack of service. The 1 attendant on duty was verbally abused because of this.

This place is now going down the drain very fast. Me and my family support them for more than 55 years but yesterday 4 April 2022 was the last straw. I will rather drive to a Caltex and fill up there. The pumps is out of order. The staff is very unfriendly. The ATM is off line 8 of 10 times. And the staff is always on a slow mow, waiting and hoping that someone else will do the job. Bye bye Total. Me and my friends and my family will surely pass you by in future.