SimbaSun Royal Village & Spa

It's a nice place buy doesn't have bar or coffee shop,so that's the only thing missing at this place

Very bad experience. Will never stay at Simbasun again. On arrival the rooms was still occupied. Rooms and showers not clean. Windows can not close , door could not lock , very unsafe. No towels or soap or even clean water provided. We booked for a pet friendly accommodation , they confirmed that it is pet friendly on arrival they said they are not yet pet friendly and wanted to put our dogs in a cage. Our one dog actually got shocked trough a fence. No remote to open gate and had to wait for a long time for gate to open. I don't know how Simbasun can operate with clients. This was a total waste of money and time. Very unhappy.

The place was clean, support staff was friendly and welcoming. Hubby and I had a great timeJust d pool had bugs and Wi-Fi wasn't great . We going back there soon

We had a very traumatic experience when we arrived there. Place doesn't look like what we see on the internet. Staff and reception were very nice and welcoming. Unfortunately poor service, no towels, rooms are prepared in our presence, pool is very dirty as well and flies all over the place.We hope management will do something about this.For now please find alternative places to stay.

They met my expectations. The place if very affordable. The staff is very friendly, well trained staff I must say. The place is very neat and there is value for money. I would definitely go back there. I am happy about everything. Great service!!

The place is absolutely HUGE. I'm not sure if is under new management but it needs some touch ups, things like the swimming pool those should be clean from time to time. There's alot I would talk about but imma book again September to try see some changes ❤

Place looks nothing like advertised on the internet. Linen was dirty and stained with what looked like semen. Walls look like they were last cleaned many years ago. No towels anywhere in the room. Can not login into the internet. I would not recommend it to anyone.

They do not communicate with their guest, we had to keep asking for running water. The taps were always dry with no explanation. Back up generator goes on and off. But the area is nice and quiet

The service was kind of poor, spent 20 minutes at the gate waiting for them to open which we felt was not safe. After attempting to address this with the manager we were made to wait for over 30 minutes trying to ascertain if we could get a refund of which we were then told he is not the manager and come back after an hour.