Heaven Sent

We really value the service provided by Heaven Sent. We have been using the service for a couple of years. The staff is always punctual, friendly and efficient. While management is quick to respond to any requests (even the last minute ones).

I have used this company twice now and both times their service has been excellent.

Start of 2019 our helper launched us after working for us for 4 years. We got onto Heaven Sent. We were a bit skeptical at first but in no time Moses set us up with a Domestic Angel. She worked a few weeks but was not the right fit for us. Moses sent us another Angel. When she was off ill Moses sent us a replacement Angel. Moses response time is prompt, he always replies to my messages. I've now also signed up for an Angel to clean our offices and same great service. Thank You Moses and the Angels who helps us keep our home and office clean.

Pretty did an amazing job and we are very happy! She took the initiative and went above and beyond. She is also very sweet. Thank you!

Moses always friendly and willing to help even on short notice. Lovely friendly ladies. Stunning service every time.

I am actually at a loss for words! Moses, the booking manager, is probably the rudest person ever! I will not recommend their services purely because of this guy!I had a lady come x1. As per my emails to Moses, I asked that a lady comes every second week. This was the first time I used Heaven sent. When emailing the day of my 2nd appointment to confirm he responded by saying he didnt organize a lady because he ASSUMED I wasn't happy. His reason for this is because I asked if I had to pay the full amount as the lady only worked 6 hours instead of 8 as stipulated on the website.I told him that it is speculation and he cannot make calls like this on the basis that he assumed I was unhappy.When emailing him today to confirm the lady for tomorrow. he advised me that he was not comfortable proving me with their services?! When I called him to ask him for a valid reason he could not provide me with one and just said he is uncomfortable.Extremely unprofessional and this guy will cost the business dearly!!!

Thank you for the wonderful service and also the good Covid 19 rules with a mask and hand sanitiser would definitely recommend Shamisa from Heaven Sent for cleaning your home.

I really appreciate the service I got, thanks to heaven sent I have enough time for personal matters.

After years of utilising their services it is sad to say the quality of service drastically decreased . If you dont supervise the ladies you get poor work. Sad that I have to find other source of cleaning as they could not place someone reliable who can clean without supervision or stealing.

Brilliant service! Keep recommending them to people I know. Very professional and clean properly. Hope this service and level is maintained.