Gear Here Tech Store

Legitimate e-commerce business. Competitive pricing. Quick turnaround time. Efficient communication.See pics for visual reference to the review in conjunction with the narrative below.Product purchased and delivered: DXRacer Formula Series F08-NR Gaming Chair - Black/Red (SKU GC-F08-NR-H1).Before purchasing from them, I researched/validated Gear Here's existence and legitimacy on the following platforms, as I had not heard of them:- Facebook- Instagram- Carbonite- MyBroadBand- Gear Here Google reviewsPurchasing experience:Like most, I don't know this business and assume the same for my friends and family, so it here goes:1. Ordered my gaming chair on 18 August 2021 and paid via EFT (hesitancy kicks in);2. WhatsApp engagement from Gear Here initiated on same day.3. Package dispatched via Parcel Ninja on 19 August 2021;4. Goes to the Courier Guy wherein I utilise the tracking number provided to me by Gear Here to opt in for tracking notifications.5. Package arrives 23 August 2021.6. Unboxed, right product and right colour. (Happy)I can't speak to their after sales service, but essentially that is it. I couldn't find a better deal for this chair than them.Thanks,Mohammed.

If I could give 0 I would. Probably the worst customer service I have recieved after shelling out R12 000 on a product. From the get go the experience was bad.Bought a EcoFlow River Pro. Paid for express delivery. After a few days I had to email to here where my delivery was only to find out their is a stock issue. No email to say we sorry we have a stock issue. If I didn't email 4 days later I would still be waiting. Gear Here blamed EcoFlow. Eventually after a long drawn out email battle I got a refund for my express delivery and the machine eventually came.Fast forward 3 months. EcoFlow battery has an overload error and needs to be sent in for repairs. So I'm super annoyed but they send a courier to pick it up and assured me that it takes 10 working days to assess. It's been almost a month and have heard nothing. Not even sure where my machine is and what the issue is. But was told by customer service that they have many clients that they are tending too and that's why they can't communicate promptly and basically I should have patience.Got hold of EcoFlow SA and they have said they are going to try and help me. Thank goodness their customer service rocks

Top Shelve Service.I ordered an EcoFlow device with the manufacturer and they gave me the run around for 8 weeks. I got hold of Gear Here team and had the device delivered 2 hours of ordering.8 weeks compared to 2 hours. Spectacular!!!!!!

Not as organized as they profess to be. Had to send 2 emails, proof of payment twice and a phone call before the order placed on the 3 May 2023 was even activated by the 11 May 2023. One would expect a little more hands-on" attention for a on-line offering. Unlikely to use them again

The ordering process of my Lenovo Ideapad Duet 3 online was effortless however receiving the ideapad purchased was somewhat troublesome. Arrangements were made to receive it yet those arrangements were not followed through. Fortunately, Kevin the Director assisted in having the ideapad delivered on the first working day afterwards.My only issue is now... the warranty of the ideapad.On the website it says it comes with a one year warranty yet once I had my ideapad up and running and checked the warranty on Lenovos website with my serial number it says it is already a month out of warranty. I emailed them on Tuesday to find out what is the warranty and confirm that I have a one year warranty yet I have not heard back.

Professional service. Order 1 day later than expected but not serious. Pick up point not straightforward to find the first time.

Great service, excellent delivery time (better than promised) and lowest price that I found for an Ecoflow Delta Pro which is working wonderfully!

Very happy with the service. Friendly staff and great communication. Also the cheapest by far for the Ecoflow products. I was able to pick up by order the same day.

Excellent service, price and product range. Will definitely buy again.

Outstanding service from GearHere, Chante smith was more than accommodating.I had ordered a package(ecoflow) on a Tuesday and was told that i can expect delivery on Friday(before christmas). After noticing the courier didnt collect my order two days later I informed Chante of this and a new courier was instantly organized for my parcel to be collected to ensure i would receive delivery as promised. Ive dealt with alot of support from various companies but was super impressed with how this was handled.Instant whatsapp support is also available which is a plus. Also found that the item in question was cheaper here than most places. Thanks to Chante I will not be having a cold Christmas and will be powered by an ecoflow .Definitely recommend 100%