WeBuyCars Richmond Park

Selling a vehicle was quick and easy. Dekra certified which is good to know when buying a vehicle and also know to be careful and sure of your purchase. Vehicles aren’t perfect so and are used so check properly. Great customer service from Christo!

My salesperson was Lynton Du Plessis at Richmond branch, gave me excellent customer car.We gave me the entire breakdown and explained the process to me.Keep up the good work.

I was pleasantly surprised at how beautiful the We Buy Cars facility is. Modern, well designed and laid out, even with a café. It was a dealership experience in a class of its own. We dealt with Divan and he was very professional, polite and courteous. It was a really great experience working with him. Needless to say, we bought the car we were interested in and drove it out of the dealership the same day. Exceptional service!

My boyfriend and I dealt with Nick/Nicolaas from WeBuyCars in Richmond and we had such a pleasant experience! He helped us out on a Sunday afternoon AND he came in to work on his off day to help us with a test drive. We've been going through a lot of bad luck lately with our previous car being stolen and never recovered so it's nice to have received such friendly, helpful service. We are so happy with our car and look forward to picking up another car in the future! Also, Tashneeka was amazing at getting us an affordable monthly installment!

My husband and I are so grateful for the kind, patient and friendly reception received from Charlton Bohardien @Webuycars-Richmond Park. His guidance during this process exceeded our expectations. He clearly enjoyed directing 2 oldies to a fab purchase. Excellent service Charlton-my 5star hero. Will surely recommend you to friends and family. Whoopy!!

To Whom it may concern:This feedback should act as a warning to any potential buyer of WeBuyCars (WBC). I bought a car online in On 20 Feb 2023. Due to the date closing for offers, I made the offer based on Dekra report findings as could not view the car at the time. As a result of that I found that the car had plenty of problems and defects not declared or details left out by WBC, the Dekra report and the salesperson involved. I ended up spending almost R20,000 in repairs. I did report the matter to WBC Richmond brand but was met with empty promises & referred to the fine print. I followed the WBC complaint procedures but after more than 2 months of trying, this clear that this is a waste of time. WBC also don’t adhere to the findings of MIOSA as stated in the fine print. In my experience this proofed inconclusive. Please be aware if you do buy a car from WBC that the Dekra reports are inclusive, incomplete and that the WBC management and Sales staff does not have a customer focus or willingness to resolve any issue. It almost borders fraud in my experience. I would recommend to rather buy from a registered & recognised dealer and would avoid doing any business with WBC. With Thanks. J Kruger

I had a great service from Conwell Timotheus. He assisted me very well and make sure that my car was in perfect condition and delivered to the desired location.

We received excellent service from Jason Theron! He pateintly showed us multiple vehicles, explained things thoroughly and walked us through all the steps to purchase our new car. I would highly recommend the Richmond branch.