Game Alberton

Don't even deserve one star, bought a fridge on Monday, paid cash, today is Thursday and still no fridge, worst of all I'm on the phone trying to get it sorted, the couriers delivered to the wrong address, didn't bother to call me at all, when I call the courier company (who are also useless) they cant help me and tell me to call the driver, shocking!! they then sent it back to the warehouse and customer service can only say its been escalated to the relevant department whoever that is and will take another 24 to 48 hours, absolutely shocking, we buy a fridge because the one we have isn't working so it is an urgent appliance, I told my hubby never again each time I've been to game there have been issues, not just Alberton but other stores too, clearly need major overhauls in terms of staff training etc

Bought a few items today from Game Alberton, absolutely excellent service and assistance from the fridge/stove/TV Department thank you Ben and fellow colleague to help me deliver on the same time as purchasing, thanks to the Manager as well. I will definitely support you again, great stuff!

My review is not for this store specifically but for the online store. Bought something on the 25th online and it was meant to be delivered on the 2nd of December.I woke up to an sms on the 5th which is today that my item has been shipped.When I press on the shipping number it redirects me to Dhl and says my tracking number is invalid.Save your self some frustration and go shop instore.They are very unreliable and incompetent

Very poor service. Salesmen stand and joke around. Bought fridge on Friday today Tuesday still no fridge. Lady at paypoint rude and make mistake with every customer. Fridge delivered side dented very badly. R260 for delivery. Game is rubbish

The security there…. The guy was soo rude yesterday… it started by the isles when we all just heard the announcement that the store has closed… He rudely told me to stop shopping and head to the till I responded yea will still looking for something he said it the second time again super rude… as i was speaking English with my son… he passed and said I should move i asked him whats wrong with you…?After paying am walking towards the door for my trolly to be searched he passed me and said whats wrong with you mimicking me.. I ignored that… by the door the other guy his colleague was busy with locking the other side of the door so am standing respectfully respecting their job the this rude on doesnt open his colleague asked him why doesn’t he open he asks in Zulu n the rude guy said ah.. the good one opens and this rude one goes on and say “ngabe awuvulanga” meaning you shouldn’t have open!! His thinking i dnt understand Zulu i go on and said to him the rude one this is not how yu behave towards ppl regardless of them looking like thy dnt understand zulu or not… the one good one says sorry cc the rude one went on even thou thy telling him to stop he ddnt say sorry. Am not happy with that guy shame sooo rude.. i even took a vd of him he ddnt bother to stop with his rudeness …The staff was good bt this guy!!!

Very poor staff. No one is in a hurry to assist you in anyway. The staff at back act like they are entitled and you are dependent on them. A waist of my time will never visit this shop again.

A store that must be visited. A very pleasant shopping experience. The staff is very friendly. The general manager is very friendly and always available to assist where necessary. He is a people's person who cares for his customers. The store is very central inside Alberton shopping centre. Good customer service by Theo. He is always friendly and helpful. A store that must be visited.

Worst store to buy Defy products.. Recently purchased a new fridge from game Alberton.. Fridge door handle was faulty and reported it to store.. Defy technician was sent out to me promising me a new fridge.. It's been 2 weeks now and fridge is under a month old and nothing is done yet.. Apparently it takes Defy about 2 weeks to make a decision.. To sell a product they very fast to do paperwork but wen there is a customer complaint you got to wait for 2 weeks... How cool is this fridge.. Neva again will I buy a Defy product...

Other than Naledi-at game cell, the store is fine. The nakedi person helped me buy a phone on a sunday, pretended to take my details for reca and sentvme off saying my phone sim will be reca erd as i arrive home, waited till Tues no reca, called in, she rudely lied that she wasnt in on sunday so she doesn't know who assisted me. I gave her my cell and asked her to call me back so to sort my sim, she never called. Bad customer service, rude tone, redundancy and all that carelessness with clients. My first terrible customer care i got from any big shop i went to countrywide

I’m not happy With game at all. I bought a washing machine from game Alberton on the 26/11/2022 until today I’m still waiting for my delivery. On the 16th I phoned and they said they will deliver same day.