Homemark Head Office

I've ordered online, no updates non whatsoever regarding the delivery and when you phone them there's no answer, I've even emailed them and still haven't heard from them... Horrible customer service!!

Their order confirmation system is a little flawed BUT the quality of their branded products is excellent

Will never buy again at Homemark...they have the worse service. Paid on Friday, got on Monday email they got my payment. After 7 working days still waiting for email when my order will be delivered. After emailing them 4 times got on the 8 working say a response that my order is in picking because they have no stock at there shop and is waiting for stock at there warehouse. After a few emails that I am not happy with there service.. suddenly I got a email my order is at delivery....now I was wondering suddenly where did they get stock so quickly. Today is Friday night and my order is at the couriers....still no order have arrived. Probably will get it on Monday. This was my first time and will also be my last time I am buying at homemark.

There marketing department keeps calling me, I have no idea how they got my number. They call me and when I answer there is nobody on the line. Call drops after 20secs.When I called them, a lady seemed quite impolite. Interrupted me mid sentence and then put me on hold.

Staff are amazing, always ready to assist. Thank you everyone who made my experience ease and joy!

Bought this product at the Clearwater Homemark Store. You advertise the product on TV for R149 but when you buy in shop it is priced at R179. Not so sure yet if the product is worth the price. Tried it last night on my hubbies jacket but did not take off the dog's hair as shown on TV. And when you put the brush in the holder, it gets stuck and you have to take off the bottom part to push the brush out again. BUT, I will give you the benefit of the doubt and try it again. Just check your price please. R30 is R30! And we drove specially to Clearwater to buy your product.

I am very disappointed with a product I bought and trying to reach Homemark afterwards to complain.I bought a Floormax Mop, which at the second use, I had to replace the mopping pad - I went back to where I bought it, just to hear that I have to buy online. I have to pay R100 courier to order a mopping pad of R59.00!I actually wish to get my money back, as it seems that with this mop I will need to replace the mopping pad with every use, and it is certainly not money well spent then.Trying to phone Homemark, just to hear I have to leave a message after the tone. Cant get to speak to someone.Utterly disappointed in my first Homemark purchase.

I am not happy at all i bought a mosquito keller on 10.01.2023 for R149.00 it is not working the purpose that is supposed to and then i went to your shop in centurion the told me they cant give me my money because it was on special that is total an acceptable. i want my money thats it, it was first and the last i buy anything from your shop you will never see me again. But it is writing in black and white 14 days money back guarantee thats means they are lying to us as customers because when you return it is a different story.

I was sold a 25L Milex Rotisserie oven which stopped working properly within 30 days. Norma and Lebo both assured me I could exchange if any faults found within guarantee period. Now Milex are ignoring my calls and leaving me no option but to go on social media and report my situation and take them to court.DO NOT BUY HOMEMARK PRODUCTS THEY DO NOT HONOUR THEIR WORD ON GUARANTEES!