Auto & General

Good

This is a worst insurance company ever. I have been requesting for my Policy Schedule for a month without a success. The call centre seems to be naive and incompetent blaming the system error for over a month. I requested to speak to the Manager of the call centre agent; Jabulani but the manager was avoiding my calls. I was on the line for 30 mins without no one answering my call. Don't waste your money on these people.

Disappointing experience. I dont need to say more.

This review is based on getting a quotation from them. All I wanted is to get a quote from them, the agent that called me was so rude it actually disgusts me. I refused to provide my bank details because all I wanted is to get a quote and what services and benefits they provide. Obviously I would want to compare other insurance companies and then choose the best option for myself. However, he was literally forcing me to provide my bank details and even told me to log into my banking app and (in his own words) said get this over and done with". I did not even have a chance to say goodbye and ended the call. Just purely on this encounter I would not sign up with them. If this is the service and attitude they provide I would look else where."

Perfect 100% Rate

Not trustworthy

Worst experience ever. Spend 2.5 hours at airport sorting out incorrent rental vehicle allocated to me as upgrade was never effected on my policy.

The best

Disappointed