RateMyService Unit 25, First Floor, Palm Grove Centre, Main St, Durbanville, Cape Town, 7551

RateMyService





30 Reviews
  • Wednesday8 AM–5 PM
  • Thursday8 AM–5 PM
  • Friday8 AM–5 PM
  • SaturdayClosed
  • SundayClosed
  • Monday8 AM–5 PM
  • Tuesday8 AM–5 PM




RateMyService Unit 25, First Floor, Palm Grove Centre, Main St, Durbanville, Cape Town, 7551




About the Business

Rate My Service 😡😐😁 QUICKLY & EASILY track your Customer Satisfaction (CSAT) | RateMyService is an In-Signature Customer Satisfaction (CSAT) Solution designed to help Businesses insert Surveys in agent/staff Email Signatures.

Contacts

Call Us
+27844455664
Unit 25, First Floor, Palm Grove Centre, Main St, Durbanville, Cape Town, 7551

Hours

  • Wednesday8 AM–5 PM
  • Thursday8 AM–5 PM
  • Friday8 AM–5 PM
  • SaturdayClosed
  • SundayClosed
  • Monday8 AM–5 PM
  • Tuesday8 AM–5 PM

Features

  • Online appointments
  • On-site services




Recommended Reviews

Stanton le Roux
16.10.2023
RateMyService
Rate My Service is an excellent platform to ensure my clients remain my top priority and always get the service they deserve. I highly recommend Rate My Service which is a must for any business!Stan le RouxCEO SLR Branding & Flagpole Cape
Stanislav M
06.10.2023
RateMyService
A simple and understandable tool that solves very important tasks. We can get instant feedback from our customers by responding immediately to their messages.How I personally use this product:It so happened, but in our company, the bulk of interaction with customers takes place precisely in e-mail correspondence. As a manager, it is very important for me to understand the attitude of clients towards my employees. With the help of this service, it is very easy to do this, just getting feedback from each letter and understand and understand who is not doing well.What I especially liked:1. Simple implementation, it took me no more than 5 minutes. Everything works very quickly and smoothly.2. Email notifications after a customer leaves a review. Now you can react to the problem as quickly as possible and solve it.3. Very responsive support. All my questions were answered very quickly and clearly.4. Acceptable pricing. This is indeed a very affordable offer.5. Nothing more. Simple, clean design.6. Reporting.7. Not a bad roadmap, which also has a lot of interesting and useful things.As a separate item, I would like to highlight a very convenient connection with GSuite and Office365, in addition, you can download the list from CSV or download the address manually.What I wanted to draw your attention to:1. Although there are many options to set up a call to action, it would be great to create your own call to action. This would give even more personalization.2. I would like the icons to be in high resolution or svg, if possible, and to be able to resize them.3. This product would be the most invaluable if it were possible to implement СNAME. But these are just dreamsIn general - I RECOMMEND. This tool will definitely give an additional opportunity for my company to become even better. I recommend!
Marty Stiger
02.10.2023
RateMyService
Our support team at Wibernet have been using this for sometime and it's been great, we now can monitor and get the necessary feedback we require to continue to have great customer service. Thanks RateMyService for the great work keep it up! Highly recommend it!
Ngozi Okafor
06.09.2023
RateMyService
Thanks for creating this product! It seems very easy to use and set up. I'm sure it will help me maintain my customers' satisfaction.
GJ Bester
04.09.2023
RateMyService
We have been using RateMyService for more than a year now and it provides valuable insight and feedback. It is very easy to implement and extremely user friendly. It is a great motivator for the customer support team and a handy tool to track and reward good service!
Mish-al Allie
25.08.2023
RateMyService
RateMyService is extremely user friendly,Took me 5 minutes to setup.Love the fact that you can email your customized survey to your team / users. Super Efficient
Samuel Heins
18.08.2023
RateMyService
Great opportunity being early to this one. Im happy to support a company with a bright future. So far the support is great. The roadmap has some really great features and Iook forward to offering this powerful tool to my clients.
Alex Foley
13.08.2023
RateMyService
One of the best customer service for email. I couldn't find any better.-Easy to use-Amazing UI-Handy tool-Easy to Customise-Very usefulNeed some features it's on their roadmap. In future it'll be more powerful.
Gillian O'Carroll
25.07.2023
RateMyService
We're a large national company and were looking for a quick and easy solution for customers to be able to rate us to comply with our Quality Management system audit requirements.I came across RateMy Service online and tried it out. It’s really easy to use, fulfils all our needs and the service is great. We’ve added about 20 customer-facing staff so far and the reviews from our customers has been really positive.I’m so excited about this product and what it offers and am looking forward to rolling it out across our organisation.
Vertigo Creative
05.07.2023
RateMyService
Wish I had found this sooner! An amazingly simple and helpful real-time rating app that is sure to help any business stay on top of customer satisfaction. There CAN'T be any easier way to quickly gather (and respond to!) feedback from clients. HIGHLY RECOMMENDED!

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Unit 25, First Floor, Palm Grove Centre, Main St, Durbanville, Cape Town, 7551
RateMyService