Woolworths Cresta Mall

The store is picked with stick and the most beautiful home decor items. I lived their underwear section. They had a huge variety. The store is clean and neat. It can be dangerous cause you can easily be enticed to spend a lot of money there. It's one of my happy places. Can dream up my ultimate house from kitchenware to the bedroom, the bathroom and even a something for myself.

A large Woolworths with plenty of stock. The queues can get quite long here when it's busy, but that's just because this Woolworths has everything you need. Has a lovely flower and plant selection and a nice coffee shop.

No Express paypoint at Foodstore! Very busy with a long queue waiting to pay.Food quality 110%l

This is one of the best grocery and clothing stores in Cresta. They have most of the basics that you need and more. The store is alwas well stocked and really pleasantly displayed. Woolworths has a remarkable way to present their stock in ways that always make it seem fresh and appealing. From toilet rolls to face cream they have got you covered.The food is top quality and everything is always spotless. I really enjoy walking through the plant section on the way into the food ailes. Their plants always look amazing and they change the variety rrcently often.The staff are always friendly and helpful. If there is anything that I could suggest it would be improving staff service in the clothing section. It is not that the staff are not helpful, but they are not neccesarily looking to assist. Typically the staff would not ask a customer if they need assistance, rather they would wait for a customer to approach them.Other than this the store is amazing. My big critique would be the plastic obsession that Woolworths seems to have, from individually wrapped Chicken pieces to breadrolls. For a company that prides themselves on sustainability this goes counter their values and that of their customers.

Deeply disappointed with the customer service department…I had to exchange an item which was purchased two days prior. I had the slip and tag intact but was cross questioned ‘rudely’ regarding the reason for exchanging/returning as the required size was unavailable!The customer alongside me was also tormented. This is definitely not the service expected from Woolworths.

Update: Still seems to be as good as always-however the lack of working lifts and escalators is very annoying and ruins your whole trip if you have a trolley full of goods..overall the food store seems to be better stocked than ever and there are always new goodies to find in their various sections.Nice store, consistently good food at the cafe’. Seem to have all the latest Woolworths goodies, however definitely need more stock. As with all of the stores-could always use more tellers, however if you time it correctly to avoid peak times you will be golden. Has a Country Road section which is excellent. The homeware is unmatched and has useful items.

Just HAVE to give a shout-out to the ladies at the lingerie counter: I forgot my phone there yesterday (Tuesday afternoon just before 4) when I paid for some items and they managed to get hold of my daughter to tell her they have it and are keeping it for me… I can’t tell you how much I appreciate it, these days we can do very little without our phones and although everything is saved on the cloud it is such a trauma to replace it. Thank you so much!

The layout of the store is difficult. The food section is hidden away on the lower level. But otherwise it's not a bad Woolworths once you figure it out....

There is a very nice woolworths cafe in this branch right next to the groceries section. We have had quite a couple of good breakfasts here and the coffee is always top notch. This is also quite a large woolworths branch with a big men's and women's section. The woolworths food here is always busy, if you go over a weekend you will definitely queue, at least there is quite a few tellers so the lines go quickly.