U Covered Insurance Solutions

`customer friendly. promptly followed up on matters of concern. ```````call backs were done as per request. helpful, respectful and professional. ``questions and concerns addressed. looking forward to engage in the future. Assistance highly appreciated

I received one of the best customer services from Discovery insurance what a fine, polite extremely patient and knowledgeable however gentle to ask for assistance her name is Nomhle Gamede. Thank your for your hospitality.

Excellent Service - courtesy and efficiency equals happy clients!I have by far experienced great service! Kgomotso has always assisted me efficiently, courteously and he also otherwise referred me to his colleagues from time to time. They were just as efficient and courteous! There is no such thing that they cannot assist with! Star performance for everyone on this team and I can recommend their services confidently!

I dealt with a lady called FioneseThe service was excellent and very patient with.She was able to help explain how the product including the term's and conditions.Thanks for the great service given at Discovery.

I had a good service received from Phila, everything was explained and i understood. i appreciate the follow ups he constantly did with me to make sure that i end up getting what i want

PHILA -Thank you so much for assisting me with my cancellation with my previous insurer. You were very helpful and patient and I really enjoyed our little chat about life - felt like I was talking to a friend. Thank you so much...

If there is any company competing with them when it comes to their services. Those companies are failing big time. Discovery is ahead of all their competitors, service wise, product wise with constant innovation.I had the great opportunity to have my banker be Mr Jonathan Ryan. His service was and remains spectacular and for someone like myself who's never interested in listening to a sales pitch. Mr Jonathan, doesn't sell you the company and or product, he excellently grants you the ability to make a great decision and not miss out on the opportunity. Rather than a sales pitch, he warmly welcomes you to the family, and his polite, and concerned gesture, allows one to accept the welcome, and gladly join the Discovery Family. Perhaps many more companies require such personality, authenticity, politeness and humility as showed by Mr Jonathan Ryan.Discovery should be glad to have such an individual under them, and he should take-up coaching.For the most part, i know Mr Jonathan will be with me through my journey with Discovery, and I'm glad having him walk me through it all.Thank you to Mr Jonathan for discovering" me

Alison was excellent: friendly, helpful and went the extra mile to look at my issue and resolve it speedily. Thank you Alison, please keep up the great service.

I have had the best experience communicating with Phila, he is the sweetest and the product knowledge is up to par. i would definitely recommend the services. He called and followed up if my issue was resolved and was more than willing to put me through to the correct channel and once again called to follow up to enquire if i had been assisted.keep up the amazing work Phila.