newkings boutique hotel

It was an amazing stay. Thanks to all the people working there, we were feeling like at home. Thanks to Bradly and the whole team for such a wonderful experience! There is also one of the best restaurants in CT by the reception.

Absolutely loved the stay, views from my room was spectacular. Service at reception as well as cleaning staff so kind. The restaurant was the highlight of the stay. Would definitely recommend as well as book again. Rates was not to bad compared to neighbouring hotels in Sea-point.

I stayed Monday thru Checkout Sat as I arrived early for a cruise.The hotel is located in Sea Point and surrounded by lots of dining options and nearby entertainment. I explored the most popular attractions guided by the driver Nashif Jones. Nashif knew the areas well and quite capable for any explorations one may need. The hotel administration was most supportive of my travel as they were able to convert dollars to rands or thru ATM to pay local expenses. The entire staff from the front desk to house keeping staff were friendly. They were never seen unless needed yet always smiling. Special thanks to Frank who ported my bags from the 3rd floor etc. My only reason for not rewarding 5 stars was the power roll out situation with the electric power being shut down for 2 hours(?). Still in all the power situation happens to all the various businesses.

Just returned from a 6 night stay and the experience was lovely. The location is ideal for walking to restaurants, shops, and the beach is a block away. The hop on-hop off bus is also a block away making it ideal for sightseeing. The staff are phenomenal! From the GM, to Jameil, to the room attendants, to the others who were always ready with answers, pleasant conversations, and hospitable. The hotel is in a building housed with other business such as a grocery store, liquor store, spa, gift shop and Zest restaurant. The king room with ocean view was large and spacious offering plenty of space to store clothes/suitcases. There's also an in room safe. I felt safe navigating the community. The room was clean and modern. The impacts of load shedding was minimal with a generator. Uber was plentiful waiting less than 5 minutes. I would highly recommend your next stay in Sea Pointe with New kings!

We had an unfortunate experience and hope that the team will make changes so that nobody has the same experience.The location is great; a walk away from the beach, shops and restaurants. The cleaning staff was friendly and kind.Unfortunately, our stay was not great from check in. We were allocated to a room and the key did not work. After reporting the key issues, we were then allocated to another room which had a noisy extractor fan and the generator that went on at midnight kept us up due to the noise. The hotel had scheduled for maintenance to take place just outside the room the next day. There was drilling, banging and grinding right outside our room. After a while (when we had raised our concerns) we were moved to another room in the afternoon.The room we were moved to was better but we felt robbed after the experience we had the first day/night.When checking out, we were then told that there was an outstanding balance (but we had paid before arrival). After querying this, it seemed that the systematic changes were not done when we were moved to another room, resulting in the outstanding balance but they were able to resolve it.

Our stay was great until we had to check out and deal with the general manager Martin. So like any hotel their was shower gel, shampoo etc in the room. Once they were finished I threw the empty bottles away. Apparently at New Kings this is a crime.on our last day one of the reception staff even came into the restaurant and hovered over us three times to ask us where the empty bottles were. We decided to rather leave the breakfast table and speak to Martine. Wow, now here is someone who shouldn't be in any customer services role. The belittling tone and manner we subjected to was shocking and the insinuation that we took the shower gel etc from the room. I felt like I was in a disciplinary hearing. I even explained that I had no need to take anything from the room as I had come with my own stuff from home. I couldn't belive the audacity to point in my face with her finger after which I banged my hand on the table. Martine is aggressive and can't take her own medicine. I think she's so used to bullying people that it shocks her when someone stands up for themselves. We had to sit in her office for ages listening to how she brought up the ratings of the hotel etc. She even told us about how messy other guests rooms are and that the lady cleaning our room is on a third warning. I had no issues with the lady cleaning our room but it seemed like she was trying to get us to say anything to use as ammunition against this person. I can't believe the unprofessional behaviour. It was so bad when I eventually went back to the breakfast table I was in tears. I will never return and unfortunately my rating is based on Martine's behaviour alone.

I would not recommend it to anyone who doesn't want to be abusively charged or threatened to be charged on ludicrous grounds. The manager is simply a rude human being. I have been accused of damaging bed and bath linen with make up (let's make it clear, we are talking about basic foundation marks here) which is literally the most common form of stain you can find on textile. The fact that they cannot clear foundation marks make their cleaning process very questionnable from my point of view. Moreover, responses such as You don't run a hotel

nice hotel in good area, nice spacious rooms with sea view. wifi was very good. very friendly and helpful staff. there is a lovely restaurant at the hotel, delicious breakfast every morning.i definitely recommend this hotel