Impala Holiday Flats Self Catering

Not a very pleasent experience, the place was crawling with cockroaches and the pictures are very deciving and misleading, so called self catering taken to anotherblevel, with no mop or broom, let alone sunlight liquid to wash up after yourself. They are very money driven and not service orientated to the patrons, any little thing is a charge....really! Music bangs till all hours of the morning from the shebeen across the road, sleeping is not an option, you dont feel safe walking to the shops...drug miss use is done frewly in the open across the road. NEVER WILL I VISIT THIS PLACE AGAIN AND WILL NEVER RECOMMEND IT!!

The flats are situated close to all events in Durban there is a game room for the whole family.. Clean neat and friendly staff. We will go back anytime for a short stay...

I think they must improve, cockroaches in the rooms, no neatness at all. Worst place u could ever be. I will never go for the cheapest accomodation ever

The place is cheap and good for the family. The receptionist and securities where amazing too. Then some of the cleaning stuff where okay until the last day when our car got broken and I left my kids in the hotel to attend it quick and I was an hour late from check out, I found my kids kicked out like dogs standing in the rain . They told me one cleaner told them to take their things out. I was very disappointed. Talk less of the cockroaches. They are all over the place. Really disappointed.

The place was welcoming at first, however they charge you by judgement and not according to their prices. We were overcharged.You are also charged for parking in the flat yet get told that parking is at your own risk? Why charge me to look after my own car?They don't have a lot of kitchen necessities and when you ask the housekeeping, you then get attitude. Not all housekeeping ladies were bad, a few were friendly. Including 1 - 2 of the security and grounds keepers.However, the housekeeping is dishonest. We moved rooms and my younger brother forgot his anxiety bracelets in one room. Upon asking housekeeping and reception, no one knew anything. They were taken.There are also cockroaches in the rooms.The microwave in the apartment was rusted and unsafe to use.

It felt like I was at my house, and all amenities were not far from us. Big up to the Indian guy with a ponytail, his a good host

No generator when there is loads heading and no WiFi but the rest is ok

Very welcoming staffI forgot my watch there but I enjoyed my night

When you get to the room just remember the amount that you paid and the fact that the place is next to the beach. So for the price and the location the service and the place of great just a bit improvement on the maintenance and replacement of some things would be great