Primetime Express | Johannesburg

Parcel was loaded the 13th of September 2021. Today is the 21st of September. No parcel yet, tracking only stated despatched" then the manager said the parcel was mis routed. Paid R240 to wait this long and nobody gives you a straight answer."

Primetime were contracted by my company to transport a pallet of solar panels to a site. They were recommended to me by the distributor of the panels and thus I was sure they knew what they were doing. The distributor did advise them to use a forklift with long forks due to the size of the pallet, using short forks could punch through the bottom. Despite this advice, Primetime took the panels to their overnight facility and offloaded them with a short forklift. Upon arriving on-site the next day the panels were unpacked individually and the bottom panel clearly shows damage in the shape of a fork from the bottom.I accept that accidents can happen, but when they declined to reimburse us for the cost of the panel after waiting 3 months, we were extremely disappointed. Their defence Glass items and/or items containing glass or similar products

Installed cctv camera's for primetime express great people.

Delivered on time. Call centre is extremely helpful and professional.

Home to Sanitech, beautiful office park in the east of Jhb

Did not even know I was meant to receive a parcel. Someone came to my gate without notice and I was not home. Luckily it was a polite driver he agreed to return in 30mins to an hour. However communication upon receipt of parcel at your depot would be great

Primetime Express a fantastic logistics company for all your courier and logistic needs.

Primetime provides excellent service. Big thanks and appreciation to Monita Botha for the best customer service. She always goes out of her way. If anyone ever needs help she is the one to go to.