The Courier Guy Edenvale

Closes at 16:46 pm and not 17:00 pm. Arrived at 16:46 pm and was told I cannot be assisted because they are closed.

The guys are very friendly and helpful.

What an absolute nightmare, I sent a package on Thursday to be delivered overnight(birthday gift) It's Saturday it's still not delivered also no one bothered to call me to advise the issue. Now it will be delivered Monday.It's cheap for a reason. It's not worth the headache.

Thanks for the help! Very friendly and helpful. Super efficient in shipping JHB - CPT

Not only do they manage to send an overnight parcel to the Eastern Cape instead of the Free State, their branch manager lies about how it happened & blames the sender of the goods by saying he changed the address after I spoke to her personally & spelled out the town & province.Further lies - box will be overnighted to me from Stutterheim. At 10:00 next day, guess where package still was?Nowhere near the Free State, it hadn't left the depot.Their favourite, meaningless tripe - 'we apologise for the inconvenience'. As if it changes the situation or that they will change operational processes to improve - it doesn't & they won't.Incompetence, lack of customer service, no integrity or ethics.Customer service is an unknown phrase to them nevermind the actual practise thereof.

damaged my parcel; no refund for damages; charged me 3 times: for delivery of the damaged parcel, its return and new delivery. This is the worst service and arrogance I have experienced in the long time.

Do NOT GET CONFUSED with their msg. They tell you that your parcel is waiting at the LOCKER. There ARE lockers near the 'Home Essentials' shop worth a digital screen that you type in your pin code. But it's NOT THOSE LOCKERS. You must continue down Greenstone Ave, just a little PAST the stonehill crossing mall, Then turn left. Look out for the carwash as it's just opposite it.Service good.