Tracker Connect Pty Ltd

Not impressed with the service. Called to report my car stolen and the agent was very rude, saying condescending phrases like 'let me explain something to you'. Im canceling. Have received nothing worthwhile from Tracker

Most incompetent company, both technically and administratively.

I requested a car to be taken off my contract five years ago , because the car was written off by the insurance company. They towed it away ... Tracker did not do what I requested. they have been taken the subs every month for a device that is not being used.When I queried why ... no reply ... I am still waiting ... had ! ... I have cancelled my contract .... thank you for nothing ! nothing but a lot of BS answers when I question tracker .. will contact Consumer watch !

Worse service I've ever experienced,their app has always given wrong readings that doesn't correspond to the one on the odometer,they promised me a credit to make up for the incovinience but they where only lying to me because they did not want me to cancel my tracker contract,This morning i called into Tracker customer service/billing and they hung up my call....what a way to treat a loyal client

Waste of money to get the package with the remote of R199.It doesn’t work and I keep getting a faulty error on the unit!

Amazing to deal with. The staff were efficient and pleasant to deal with. The guys that did the installation of the tracking unit phoned me twice to confirm and sent a number of SMSs to remind me. Arrived on the date and time they had booked for me and everything was done. Simple as that.

Absolutely pathetic service from you guys. My mums car was stolen yesterday 18/10/21, about 1pm right from her office park. Tracker did not notify her, instead they notified the insurance company that there was interference with the device, who thereafter called my mum 2 hours later! She only found out her car was missing at 3:35pm. 24 hours later we are still awaiting feedback as to whether or not they have found the car or what is the status of the investigation. The Tracker app is not even working on her phone, her use was disabled" by tracker for her own "safety". Absolutely put off with the service from Tracker in time of need you cannot count on them

Fantastic. Car stolen and recovered . Even went the extra mile to collect my spare key. Would highly recommend them.

No star deserved worst decision of my life taking vehicle tracking with this company. I have wasted so.much none trying to cancel this. Absolutely useless, I don't even think the device works. It was installed in 2016 and that was it, they can never help me with anything yet continue to take so much of my money and cannot even retreive a vehicle.

Great stuff. Great service