LegalSuite Software

Excellent staff and service

I have been a subscriber for more than 10 years. Legalsuite has one unethical and illegal practice. If you haven't paid your monthly license fee, they cut off your access completely, including your entire database and old files. That is totally wrong and certainly not allowed. I say this because I bought all the licenses upfront when I started with them. They charge for every single module and access, which I paid alot of money for. It was not a rental or lease. Therefore, if I do not pay the monthly fee for any reason, the most they can do is STOP all the new updates, not block the access completely. I have raised this before with them, to which they really don't have a plausible explanation for. They merely say it's a management decision.