Royal Crown Guesthouse

They took more than 12 hours from Durban to Johannesburg. They not a go if time is your concern. Great buses though

The price they will make you pay is less than the price you must pay. As a result you will face delays whilst they tryna fix the confusion. For Example i paid online for R220 but when i arrived i had to pay additional R80 cause the price of the room is R300. But i didnt pay the additional R80 bcz i asked them why isnt the room displayed at R300 but R220 if thats the case hence i had to wait about 4 HOURS for the manager to arrive and sort out the issue.

Positives: Guest house is very secure. Security cameras, electric fence on top of a high wall and steel gates.Room has a very comfortable bed. I slept 6 hours and it felt better than a normal 8 hours sleep.Hot water in shower. 9 tv channels. Heater and aircon system.Friendly receptionist.Negatives: Area is considered very dangerous by UBER and TAXIFY drivers. They all said they're afraid of the area and I had to convince a Taxify driver to drop me off at night. 1 Uber driver said the tsotsi's are rampant near the Shoprite and he didn't even want to have his phone seen.I didn't walk around in the area as it looked dodgy. If I knew, I might not have booked.Some disgruntled customer was making noise in the hall and woke is up. The woman on night shift front desk duty couldn't calm him down. There was also an odour of sewage in our room. I'm not sure if it's a nearby toilet in another room that comes through or the heater that gave off this smell.

HAD A GREAT STAYBED WAS COMFORTABLE AND THE SHEETS WERE CLEAN ANF ALSO THE TOWELS.THE RECEPTIONIST WAS FRIENDLY AND HELPFULDISLIKETHE SHOWER HAD NO DOORTHE IS NO REMOTE IN THE ROOM I HAD TO GO AND ASK THE RECEPTIONIST TO CHANGE CHANNELS FOR ME.THE NOISE OF THE TAXI IN THE MORNING.THE WAS NO TOILER SEAT

The room was clean including the bedding. The staff was also very niceThe location is very tricky to find as the logo is not visible enough. The only thing I am complaining about is noise, the whole night there was a guy making noise

The room was not clean at all, the blankets and towels were also not clean. The toilet seat was disconnected, TV plays 5 channels only.The receptionist was friendly as well as the other staff members. The only issue is facilities

It was the worst ever in my life place to overnight. No coffee is provided in the room, wifi is not working, TV is not working, and the worst of all was the noice in the street you cannot have a good night rest at all and from 5 o'clock the taxis hooters. The reception office was noicey of friends who come in and out. I will never recommend this place. Not even a star rated

Very Friendly staff. I'm here for a while due to a surgery I had and everyone here is so nice and taking care of me. May God bless all of them. Very clean place. Cheap too

The place is cheap but the rooms are so small. What I like about this place is there's Yeoville police station at the back

Firatly it's a good place and all .vrry friendly staff but one remote control does crack it for 16 rooms.the second point is the speedooint that does not work and you are forced to walk a distance tired.Zolisa is extremely competent and the other young lady .The new lady needs to taken for training people buzz for too long at the gate .Please work on those challenges of customer service as they are so crucial in sustaining your business.Lehlohonolo Tlali director TTP Consulting for Rbm