Ellerman House

We just finished a 3 night stay at Ellerman House and wow does this property and it’s staff leave a lasting impression. There’s so much attention to detail and character in everything they do - the food, evening sundowner drinks, the turn down service before bed, the pantry where you can freely grab snacks and drinks throughout the day, the way the staff remembers you and treats you like family - everything is done with thought and quality in mind. If you’re evaluating a 5 star property in Cape Town, this is 100% the one you should book. Truly one of a kind and can’t wait to return.

Best hotel in Cape Town. Attentive service, friendly and engaging staff, fantastic concierge. Great food and drinks too.Full generator coverage during power outages - you won’t even notice the load shedding.

The staff was wonderful. Very attentive and very gracious. The Spa attendants were some of the most qualified in the business. Chade for a massage and facial and it was the best facial ever and one of the best massages ever. Yvette for manicure and forgot pedicurist name but wonderful as well and Andy had a fabulous massage by her. The food was out of this world. Enjoyed every bite! Loved the wine tasting and tour of the cellar with Tristan as well as the gin sunset cocktails. I cannot say enough wonderful things about this property. We are ready to return with friends. Thank you for an amazing stay while visiting Cape Town.

If there is such a thing as perfection in a hotel experience, Ellerman House comes about as close as any property at which I’ve ever had the good fortune to stay. Yes, the views of the Atlantic are mesmerizing and beautiful. Yes, 1000+ works of museum quality South African art make each inch of the house interesting to stroll through. Yes, there is insane attention to detail in the decor and finishes. And yes, the generous inclusions in the accommodation rate such as cocktails, airport transfers, laundry, and snacks are unlike any city hotel I’ve ever seen. Yet, the best asset of this boutique 12 room hotel is the staff. They are so warm and so genuine in their care and desire to provide world class hospitality. They deliver their craft with mirror-high levels of polish. We were wowed by the seamless service and the ongoing proactive dialogue with the team to plan and enhance our experience. Yasser, Prince, Albright, and Edith in particular took such wonderful care of us throughout our stay.There’s no question that Ellerman House is in a league of its own in Cape Town, and for that matter, just about anywhere else!

There are simply not enough words to praise this property and the people here. Don’t think twice—book it. It’s worth every single cent. This is 5 stars for the property itself, but the unbelievable service is 7 stars and above. We truly had one of the best days of vacation by just staying on property all day long. Kenny, Prince, Manuel, Duran, Antonio, Trinity—and many more—a huge thanks for making this the best part of our visit in Cape Town.

Hard to describe the amazing experience at the Ellerman in Cape Town that had an art gallery, a stunning pool area and breathtaking ocean views. The hotel was adorned with beautiful art pieces everywhere and sculptures that added to the overall ambiance and made for a great conversation starter and a reason to get lost in time, simply amazing!!!The pool area was perfect for a day of relaxation with amazing views of the city an ocean, it is just like a scene straight out of a postcard.The room was very spacious, well-decorated and had all the amenities you could possibly need. But what really made my stay was the attentive and friendly staff who went above and beyond to ensure that I had the best experience possible.Overall, I would highly recommend this hotel to anyone looking for a luxurious and art-filled stay with stunning views of the ocean.

We are experienced travelers at high end properties throughout the world, including other R&C properties. The Ellerman House is now our favorite property; yes it is a physically beautiful property with gorgeous views, lovely well appointed rooms, excellent food and a great art collection, but what really made it perfect was the extraordinary treatment we received from the two managers and ALL of the staff, particularly the front office and the restaurant/lounge staff. All of our needs were anticipated and handled perfectly with warmth and kindness and special attention. We hated leaving and will be going back to our Cape Town home.""

What an experience. Amazing staff. Best food in town. Service next level. Attention to detail impeccable. Felt special and welcome for our entire stay.

My husband and I stayed for our Honeymoon and Ellerman house literally blew away all of our expectations. It was one of our favorite hotels we have ever stayed at- the service and attention to detail is amazing. We will definitely be back!

Perfect stay!!! From the gin cart to the library, the art collection to the wine and brandy tastings, everything about this place is GREAT! The staff are so, so professional and friendly, the views are amazing and the rooms are extremely comfortable. We'll definitely stay here again if/when our travels ever take us to CT.