Welkom Inn

I had a very bad experience. There was no water when I checked in till the next day. No backup electricity = no hot water. No wifi. I wouldn't recommend this place to anyone.

Poor wifi. Poor selection of tv channels, otherwise, the bed was ok. I had to use my torch because the generator had gone off 20 minutes before end of loadshedding.

Worse place ever. Aircon not working. Curtails, carpets torn. Badly cleaned rooms. The whole two nights I had to fight mosquitoes as the aircon was not working and I had to open sliding door. Poor service. Worse is you pay before you stay and there is no refund. The place is just not worth making it to any booking platform. I had a horror time staying there. I was even afraid of eating their breakfast.

Very old and rundown place indeed. The receptionists are very friendly and professional. The furniture is of good quality, antique. The linen and towels are old. We stayed there two nights and there was no water and no one made alternative arrangements for us. We had to use bottled water to bath. No water backup e.g. Jojo tanks. There is an ironing room which no one tends to. Most of the guests take the irons to their rooms and we struggled for the whole day looking for irons. Had a horrible experience.

The place should focus on student accommodation as I was told that there a portion of student accommodation. The carpet looks like it was last cleaned three years ago. I had to request for the bedding to be changed as it had stains and I slept on a broken bed (with one leg out). I couldn't even eat or drink anything as the hotel room was filthy. Did not even attempt to eat the burnt bacon and sausages I saw at the dining area, I just left. The hotel is definitely not a three star hotel it actually does not deserve any star and it is no longer a hotel but students residence.

The carpets are old and have a bad smell. Ironing facility is something else. One iron service the entire hotel. The kitchen set up needs upgrade. The food, you eat because you are hungry if not you would simply skip the meals. For R1500 per night, the hotel needs an upgrade to justify this price, my recommended price would be R400. Since water cuts off from whatever the time until 6am, please supply bottled drinking water in the rooms.The staff is very friendly. The reception area is ok.

The food is out of the books". It is delicious. Staff members are very friendly and the rooms are very clean and spacious. Very good service"

This place it’s not what it looks like in the website. It’s horrible low class to stay at. Food is terrible, no drinkable water. If the water is available, it’s yellow/brown and looks like dam water. Most of the time is watershedded and you have to buy your own water. No Wi-Fi facility. They cannot provide you an iron, you get told to go to their ironing room. Who in his mind would leave your room to walk down stair just to iron your clothes.Nothing in this hotel is working. Parking facility looks like an abandoned building. Your first entrance to the hotel, you look like you are lost.Thabiso

Please read to the end.... Upon arrival I found reception staff to be friendly and helpful (to what they are capable and/or allowed to help with). The maintenance man is a GEM. When I arrived after one hell of a day in High Court on the ¹⁶th of January 2023, I found that the aircon was out of order, the basin was blocked, the toilet kept running (water wastage), the carpets and curtains smells like the public toilets behind Khune Village, only 5 PATHETIC TV channels to view, but DSTV kept rescanning for bouquets. I was way toooo exhausted to report these MAJOR issues. I did report the next morning and between reception and the happy and helpful handyman (going the extra mile), I was allocated a much better room in no time. 1 of the 2 stars I rated this hotel, is solely for the happy and helpful handyman. The other 1 is devided between reception, security at the gate and the waiter who served my food to my room. Big-up to you 4 individuals.I seriously, but respectfully, want to suggest a passionate, capable and competent managerial team be employed...and you give the happy and helpful handyman a significant remuneration increase. Staff like him is extremely hard to find, look after him!