Trusco Roofing

The contractor we employed and paid in full to install a new roof has absconded, this is after he had ordered trusses and roof tiles from the Trusco roofing which also includes the roof plan, the absconded contractor then paid a 50% deposit for the trusses and the roof plan which was delivered to me but the contractor is withholding the roof plan. We have been in touch with the Trusco roofing company, I spoke to a Marthie Kruger who then referred me to Stepanie who promised to send me the invoice of the remaining balance so I can receive the roof plan and roof tiles but he seemed very reluctant and expressed that he doesn't want to get involved and has yet to send the invoice. I am assuming the contractor has fed him some lies and they are not interested in assisting us. Please advise what I can do in this regard, we have trusses but no roof plan we are unable to proceed with the roof installation.   The Trusco Roofing Company is not interested in assisting us and is no longer answering our calls. We have opened a case for the contractor and will be pursuing legal action against him.  Any advice is highly appreciated.Response to the reply from Trusco Roofing:Charles,Thank you for your response, it is disappointing that I had to go through such extremes to finally get a response from you. After several ignored phone calls, emails, and WhatsApp messages to Martha and Stephanie.A client" is defined as an individual or organization using a service

Used them since 2003. Very reliable and loyal supplier. Top quality work.

You are the best

Professionele, loyale kliënte van my! Hou so aan Trusco Roofing, trots op julle!