Dis-Chem Pharmacy Glen Lucia - La Lucia Mall

I had to do some corporate shopping recently and they were so helpful finding stock for me! Thank you ladies at the front desk ❤️

9th Jan 2023. For the SECOND time, i have been dispensed SYNDOL, when i clearly requested THE CHEAPEST SYNDOL GENERIC! I only realised when i got home, both times, because when dispensed, it is put into a plastic bag, only to be seen when one gets home?! SO IRRITATING! Please listen carefully Dischem staff!!!!!

They are terrible when it comes to answering the phone ... But once there the service is not too bad.

I bought a fragrance as a gift and the spray top broke and went back to the fragrance department to ask for help. The staff were amazing, friendly and helpful, within minutes they replaced the spray top, ensured it was working, gave me care tips and honestly made my day. A big thank you to Nokubonga, Natasha and Grant for going the extra mile and making my day! I can't to shop at Dis-Chem Pharmacy La Lucia Mall soon!

Ok, this is going to be a long writeup... The Dischem La Lucia store is always a delight when it comes to customer service but this review is particularly for the pharmacy staff and the health lifestyle staff... first off, I'd already walked in with the start of a migraine and the staff member who helped me at the otc counter was kind enough to open the meds and offer me a quick solution even before I could get to the teller to pay. As for the staff in the health lifestyle isle who (admittedly) I seem to bother for assistance on most visits there, he is always helpful and advises on alternates and makes suggestions. Professionally, I'm in an industry where the business motto is service with a smile"

Their online services is extremely disappointing! They are always unavailable to take calls or asking for your details to call back and never call back.

Store advertises promotional items and does not have any in stock. The only one available was a damaged item which was stuck with cellophane tape! This should not even be on the shelf. A staff member was of zero help and had no answers. This is not the first time that Dischem has had no stock of advertised items.An update to Dischem not having stock... Was told that they are out of covid vaccines on 17 August 2021. Tried to call to get more info but was given the usual transfer/ hold / disconnect.

Great service at the till no long queues and great shopping for detergents

This dischem is rated our best performing dischem when it comes to Peels Honey...walking into this store I see reason as to why,staff are friendly...the floor space of shopping is AMA ZING.... I see regular customers, Loyalty is rare....