Sun City Hotel

I would not stay at the SOHO anymore! Rather book into the cascades.1. The elevators don't work, not just one, a majority of them..2. The airguns never work..3. The rooms are outdated and smell.4. No turn down at night..The place has definitely gone down, and it's not covid. It looks like it is a management problem.I called to complain about the above points, reception never answered.Rather book somewhere else.

We were there for the weekend, was not impressed at all when you have to call reception for something it's like we were irritating them they took their time. And the rooms not sure if the smell is from the carpet or what we had to use stairs the lift was not working. For the money we paid and the place doesn't look good anymore we could have went to the cabanas as it's much better but it was fully booked will never bother booking with sun city hotel anymore. The corridors were dirty with smell of cigarettes

I‘m just Rating the Hotel, not sun city. Sun city itself is absolutely amazing and 5 stars!But the hotel REALLY needs a renovation and the breakfast is not good enough for the price. Also the service could be better. Especially at the reception, people were helpful but not really friendly.

Loved my short stay in Sun City's main hotel. My stay came with breakfast and a free bottle of wine in the room. Breakfast was buffet. There was a variety to choose from. Very scrumptious omelettes. The balley of the waves was not busy so we had a choice of everything (no queues). Really enjoyed the game at Breakout. It was a really different experience for me. Got locked in a room, handcuffed n blindfolded to a bed. Now you have to find the handcuff keys, open them and start finding clues to breakout. A very fun game. There is a 1 hour time limit.

Great place to visit with friends. Rooms have gone down in quality and very out dated for the price you pay but the venue is still well kept. Some great views from the different rooms. The main focus is still the casino so if you dont gamble limited things your able too do. Go with good friends in warm weather and enjoy the game drives and other activities available. Not as much for the kids to do if the water park side is closed.

I wasn't to impressed by the Sun City hotel. There was no guide to show how to reach our rooms. The carpets in the hall way seemed like it hadn't been washed in years and left a musky smell. The lifts weren't working properly. The actual room was okay,nother fancy which was disappointing as you would expect luxury. It seems like the rooms haven't been updated in years also, with manual ac. The amenities are okay, just that the use of bathrooms when at the pool is an inconvenience as u had to walk all the way back to the hotel to use bathroom facilities. I got to go there in a group setting,with all expenses paid trip,but wouldn't stay there if it was out of my own pocket cos I expected more. When checking out, the receptionist weren't to friendly and I stood there waiting for 15mins for her to be done on a call before I just left my room key. I loved the tiki bar by the pool side,just a pity they closed so early. Was at the hard Rock Cafe, the barman actually tried to scam me of my money. He wanted to over charge me for 2 beers,R45 for castle lager, didn't ring it up and put the money in his pocket. When questioning him about it because the previous round was paid by card and was less in price,he apologized and gave me my right change. Overall, my stay there was okay,only thing that made up for it was the gorgeous views. Other than that, Meh

Amazing, the staff is super friendly and helpful. Stayed at the SOHO HOTEL,sparkling clean, family room felt too small. only let down is the maze and sky train were both closed (which is not specified on website)

Avoid if you can. Not nearly worth half the price.The hotel really is awful. The rooms are not clean (a little gross, really).Getting breakfast is a never-ending series of queues and the food itself is not much better than the rest of the hotel: really awful.There is only one working lift in the entire hotel and that lift looks like it needs a wing and a prayer to complete its journey.The hotel plays loud music late into the night that can be heard in all the rooms.I see the management of the hotel replies to these reviews. However, nothing is done to address these issues.

I HAVE STAYED A COUPLE OF TIME AT THE MAIN HOTEL AND THE HOTEL JUST SEEM TO BE GOING DOWN. DEFINITELY NEED AN UPGRADE , RENOVATE THE ROOMS AND MOST OF ALL TRY AND KEEP THE POOL CLEAN AT ALL TIMES. I STAYED OVER THE EASTER PERIOD AND THE POOL WAS DIRTY FROM THE TOP AS WELL AS THE BOTTOM. SO GUYS IF YOU WANT TO KEEP YOUR CLIENTS HAPPY PLEASE UPLIFT THE PLACE.