Gonubie Hotel

You won't go wrong with the seafood basket. Their pizzas are great too. Burgers also tried and loved! Stunning beach view. Excellent service. Staff are friendly and professional. Prices are great too.

Although the establishment kinda redeemed itself whith regards to food quality, a lot of work still needs to be done concerning customer care and presentation of staff. The kitchen manager should just have a hospitality qualification to ensure health and cleanliness amongst other things, we all got tummy problems after. Kitchen manager to be someone who will not shout guests because wow! The disrespect and tantrums thrown by the guy !!! even insulting the client! Get to know procurement processes please .If doing conferencing provide alternative water (sparkling). For beverage have better options like juice (minute maid, grapetiser etc)instead of fizzy drinks.The level of racism I eitnesed at your bar towards those black youths was shocking. The language and verbal abuse I witnessed really was out of line!!! Go back where you come from"

I love the location and ambience more than anything else. That's my regular spot.

Not worthy of 3 stars. Horrible stay wont advise people to stay here. Very poorly maintained ,not the best at breakfast`s, wont see me again. only positive is some of the staff are friendly manager didn't really want to know of the issues.

This place deserves no stars from me.On arrival i was dissatisfied as the place is not what it looks like online.Its old and dusty.The old carpets is not hygienic.The rooms is below average.My room had no towels, soap nothing.The bathroom floor is tiled.I too a shower , slipped as i got out and pulled my groin muscleI cant walk properly and now need to take care of this injury for the next few weeks.There is no mats or non slip towels to put on the floor.I was so furious as i am traveling for business and now cant move around as i should.I told the manager as i left he just turned around and said nothing.I told him that’s exactly why i did not make a scene when it happened cause i felt that there is a never mind approach to client services here.Don't talk about the dinning room.It looks like an old government facility with old chairs and that old matt smell.I did not dare to eat or drink anything from Gonubie hotel.Gonubie is such a nice place however this hotel just putt a damper on my whole experience.This hotel has alot to do to understand customer service and experience.Sad sad situation, i will never recommend or return to this place.

5 time in a row the atm with in the bar area runs out of cash and the the remarks are go draw els were, they never have enough ash trays to accommodate all the paying customers, sorry but it's bad service even with management sitting there and not even interested in helping. Will not see me again. Let me guess thanks for bringing it to my attention and this will never happen again ""

Friendly staff and excellent food. Compliments to the chef and staff

*THIS IS ABOUT THE RESTAURANT* Service was slowFood was cold, burnt and took forever to get to our tableHair in Food and took it out to pretend that it was our faultGot orders mixed up with other tables and waiter told us information we did not need, forgot our order as wellThey deserve less than 1 star

Food was fantastic! Both times we ate there we were impressed! Breakfast this morning was delicious with a widevariety. Best place to eat in Gonubie!

Great place great location but can't run a tap after 20:00