Fast n Furious

This has to be the worst courier experience I've had. First they tried to deliver my parcel to the wrong address god know what was going on there cause they had the correct address and still got lost. Then i was notified the delivery was going to happen today but no delivery came nor any phonecard. Odd cause they called when they were at the wrong address in a very unprofessional manner too I might add. Logged on to tracking and it says delivery failed. A blatant lie I live in a complex and there is 24h security that collects parcels. I have never had any issue with any other delivery service ever. Stuff from wish gets here my address is very easy to find. The only explanation is blatant incompetence.

I must admit that I was nervous after reading some of the reviews here, but my experience with them was the complete opposite. I placed an order on the 9/11/2021 and later the evening I received notification from the store that the goods have been handed over to the courier - Fast n Furious. By 3pm on the 10/11/2021 my box was delivered. Unfortunately I was not home when they arrived at my place but they called me on arrival and I spoke to the driver. Ryan was patient while I tried to make arrangements with my neighbour. He kept me on the line while he handed over the goods and confirmed that everything was in order. For his patience, professionalism and willingness to assist - Ryan, thank you!

I'm so frustrated by the poor service this company offers. Called to confirm my delivery yesterday as well as my address. waited all day and called again late afternoon to be told my delivery was returned to warehouse because i was unreachable. They have 2 numbers to contact us on and neither was called. checked the tracking page and the reason for unsuccessful delivery was client not available" yet i stayed home the entire day waiting for this delivery. still waiting. was told it would be here within a timeframe that has now lapsed. trying to call the cape town branch now but the number is not available. At no time does any one attempt to reach out and keep you updated. What an absolute nightmare for a courier company. Completely missing the plot trying to live up to that name."

Previous parcel came delivered damaged and now takealot sends the second parcel with fast furious couriers...wonder of this parcel will also be damaged. Also i try phoning but the call immediately ends without someone even picking the phone up

Please be careful when using this courier company, they are unreliable and send out false information on the smses claiming you not available to receive your parcel when they have not even attempted 1st delivery. Their staff have a terrible attitude and lack communication skillsYou do not recieve your packages on time when using this courier company.

My order was handed over to the courier on Monday, and it is now Thursday and I haven't even got a delivery date yet.I've literally had parcels arrive from the USA and clear customs faster than these guys do local deliveries. Shocking.Just look at the other reviews, and an average of 1.5 stars - anyone using these guys should re-consider their courier partner.

Absolutely no customer service. Delivery time very poor.

Terrible experience! My parcel has been reflecting as ‘out for delivery’ for 2 days now… I’ve been home all day on both days and im worried that my parcel is at risk of being stolen!I tried calling and their lines are queuing; was on hold for 15 minutes! Then again I was caller 1 on the line yet was on hold for 10mins and gave up!!!Yho, I hate it here! It’s zero from me!!

STAY AWAY!! No delivery, no responses (Via mail and their phone number doesn't exist anymore!)! Waiting for 2 month now for my package!