Copy Express Centurion now t/a Vital Graphics

Open time is not at 8h30.It is 8h35 and they are still closed

I dropped 3 t-shirts off at Copy Express (Mall @ Reds) for printing. Later that evening, I was called and told that the machine had broken and should my order be urgent, I should collect my t-shirts to take elsewhere. I let them know that I’d collect them the next day. Upon my arrival the next morning, I was told that the machine was now working and that my order was back on track. I clarified this with both the lady assisting as well as with the manager to be certain that my order would be ready. I then went back 2 days later to collect my shirts, only to be told that they had a software issue and that my order wasn’t ready. This was now the second time I’d made an unnecessary trip to the mall with zero communication from the store. I insisted that my order be done within the hour. When I later arrived to collect the shirts, one of them which had the same printing on the back and front was printed in different sizes despite me paying for A4. The outline around the pattern was not cut out properly and looked like a huge sticker with a white, plastic background. A random number was also printed onto the shoulder of the garment. When I questioned this, the lady assisting me shrugged her shoulders with an exasperated, loud sigh and explained that it was because I had rushed them.During my four visits to the store, I was met with a lack of acknowledgement upon entering and unprofessionalism. No solution or offer was made to rectify their error. I was so pleased to find a store that offers such a wide variety of printing requirements but after this unpleasantexperience, I will definitely not be returning!

Quality printing services

Great print quality and fast delivery.

They make you feel like their only customer

Great service and well priced. Ive done a bit of printing here and also over the week end printed a lot of photos for my house and i was plesently surprised when it did not cost my a arm and a leg. The ladies helping went the extra mile and fitted all the photos in the frames and also removed all the marks left by the prices on my frames.

Best print Shope ever.

Helpful and quick

Excellent service delivery. Prints are of an exceptional quality.