House Of Salim

Terrible service. Mohammed doesn’t return messages and lacks customer service. One year later I recieved my 3rd replacement couch and he send transport guys to install it. They left the unit unattached after one hour. Called him five times, sent him a WhatsApp and two emails no response.

We bought a couch from Muhammad for R 25,000!!! Extremely disappointed in the dishonesty we experienced. Upon purchasing the couch we were met by a very accommodating Muhammad that promised us a good quality product with a life time guarantee on structure and cushion refills. When time came to refill the cushions he once again guaranteed us it was covered!! 2 weeks later we make a booking to refill, after numerous follow ups and wondering when they will come collect the cushions I finally got feedback that all of a sudden it is no longer covered and it is now chargeable!!! This is really unprofessional and dishonest. I wouldn't recommend anyone purchase anything from Muhammad. You will be promised the world for the sale and then left high and dry after spending a lot of money. Highly unethical and poor service!!!I wish I checked the reviews of this company before I purchased my couch as it seems its a common issue!!!

If there was a lower rating I would have selected it.Such a pity that this was once a premium store to buy from.Would not recommend this shop to any one I know.

Fabulous shop with excellent quality and service!!