Santam Insurance
117 Reviews
- Wednesday7 AM–5 PM
- Thursday7 AM–5 PM
- Friday7 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday7 AM–5 PM
- Tuesday7 AM–5 PM
About the Business
Get an Insurance Quote for Your Car, Home or Business | Santam | Insurance for your car, home, business, building, motorcycle, 4x4, bakkie, boat and more. Get a quote.
Contacts
Website
Call Us
+27114892600
41 Stanley Ave, Braamfontein Werf, Johannesburg, 2092
Hours
- Wednesday7 AM–5 PM
- Thursday7 AM–5 PM
- Friday7 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday7 AM–5 PM
- Tuesday7 AM–5 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Brad Clarke
22.10.2023
Santam Insurance
Driving like an absolute P0€$ on the N14 heading towards Ventersdorp at 0730 15 June.Overtook on a blind d lefthand corner, oncoming car made him cut infront of me causing me to emergency brake.
Sibongile Sangweni
16.10.2023
Santam Insurance
Is the best company u can insure your belongings to,
Peter Velter
29.09.2023
Santam Insurance
They only like you when you pay and don’t claim. The day you have to claim , eish , they look for any possible loophole not to pay, delay payments for as long as they can and then still only pay you partially. Think twice before you join. You might find that it is cheaper and totally hassle free to just pay for your own damages without insurance.
Cynthia Mackenzie
09.09.2023
Santam Insurance
Closure of Claim - Claim Number: 300354728 - Closure of Claim - Claim Number: 300354728 - CLAIM NUMBER: 300312101 - Claim Number: 300289004 [] -Insured: Ms. Cynthia Mackenzie: - Sipho Sithole, Claims ManagerThis 1 claim has been ongoing for months now. Sipho Sithole does not read emails to understand the problem. It's either he does not understand English or cannot read. Different claims are being opened and closed without being resolved. Sipho phones me only when i post a review and has the audacity to ask me to hold on whilst he tries to read the emails but still does not understand or just does not want to understand. I refuse to deal with him as he has no knowledge and I refuse to continuously explain the situation. I sent them the report from Electrolux but received no acknowledgement.
Fabian Boodhram
26.08.2023
Santam Insurance
Needed my vehicle towed to my house. Was told I needed to pay R2000.
zimasa bongoza
16.08.2023
Santam Insurance
Kholeka the lady at switch board was no help as I had an emergency. She totally failed to be attentive and simple pay attention to my request. I understand that employees have no direct lines but what kind of company that does not have Human Resources to accommodate employees emergency from their family members? I hope all calls are recorded here such service is unacceptable.
Astro
15.08.2023
Santam Insurance
I pay my premiums every month and it's 5 month and still no claims payment from Santam. Everytime I ask them when are you paying me out they say their claim committee is still reviewing it. It's very simple you tell the client what you can pay and what you can't. You don't keep them waiting for 5 months !!!! Stay away from this insurance company. They are very unethical.
Jarryd Sunkel
11.08.2023
Santam Insurance
Santam, I have absolutely No words for you!!!! I have personally experienced your dishonest behaviour and lack or respect for a 40 year running client. The Fact that you have engineers on your panel that shouldnt be on there purely becuase they have absolutely NO client ethics. Its NOT what you say but HOW you say it. You know who I am and you have my contact details too!! I suggest you get this issue sorted VERY quickly!!!We will pursue this matter until a positive resolution is met.
Tercia CN
08.08.2023
Santam Insurance
Absolutely useless!!! We struggled with no hot water, they for 24hrs. They could not send someone out, or log a claim or help us in any way possible but to take my money they very quick to do that!!! I'll rather go to outsurance where I know I'm getting quality for money!!!!
Creative Colour
23.07.2023
Santam Insurance
Useless will NEVER PAY OUT when you claim. Bad customer service.
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41 Stanley Ave, Braamfontein Werf, Johannesburg, 2092
Santam Insurance