M Sec Security Systems (Pty) Ltd

They get this high rating because, one of their officers is such an ardeous person. Not because of the way their control room is instructed to work. Not because of their next patrol officer. Just because Alvro is good at what he does, the manner it's done in. If it wasn't for him they'd have got 1 or 2 stars at a push.After identifying who their client was, I said I was endangered. An hour ! later, with no call from them, I called again, was told there officer (1 !!!) Is attending to alarms. They only then questioned the validity of the contract holder! Then the officer drives past not slow not checking, reporting all's good? I called again, he returns and stays in his car, failing to see my lights flash, ignoring the hooter. I'll be diplomatic, he doesn't deserve it & should be described as I think. But because of the sensitive nature of these bee candidates best use caution and say he's bloody useless/scared and works to collect a paycheck. What good can I say about this security company? Hmm? They clean their cars nicely... Their saving grace they employed one sincerely good, hardworking, energetic officer. Enuf said. Would I entrust my business, home, possessions, person to them? No chance. They are sub-performers.

No response received for quotation, tried calling few times but no response. Poor customer service.

Diens wat ons vanaand ontvang het vanaf Janine is hopeloos. Ons alarm het 12 minute vroeer afgegaan en dan wanneer ons haar daaroor vra sê sy dat dit nie haar probleem nie en sy sê sy gee nie om nie. Toe ons sê ons gaan met haar baas praat toe reageer sy net met, sy is bly..... hierdie is regtig skokkend. Kan Msec bestuur met my kontak. Julle call centre gaan maak dat ek van diens verskaffer gaan moet verander. Ek het vanoggend met Janine se baas gepraat, WOW julle verbaas my met julle swak kliente diens.

Never got response after enquiring on their website

Phoned for a quote on armed response and new alarm system. An Msec onsultant came to have a look at the house and never heard from them again. Got way better service from ADT

A couple of months ago i called msec as they were advertising for a marketer position, in Mosselbay, a manager who works in that department was so rude and childish as we had the conversation never in my life have i ever dealt with such poor work performance in the security industry

Best security provider in the southern Cape!

Msec terrible! How can be a scecurity company have such kind of bad service! Unbelievable!

Shocking

They are always ready to help and their response was quick and very professional.