Cash Converters Hillfox

1 star is too much, useless shop, worst management I've seen by far. Closeses the door in our faces 6 min before closing time and refuses to open, useless manager comes and shouts at me and other customers asking why do you come now?" I show her the time on my watch she says "No come tomorrow" I won't set foot in this store ever again."

This will probably fall on def ears but the staff at this branch are unprofessional and clearly show you that they don't care. In these tough economic times, businesses really need to focus on customer service training to keep their doors open. The same applies to employees, sometimes opportunities present themselves based on how you treat your customers. I wouldn't be surprised if have been doing the same job for years-it's indicated in their attitudes.

I purchased 6 cooler bags from this Cash Converters. Upon opening them, 2 of them were ripped. We decided to return the faulty items so I looked up their return policy. The return policy states that Most items sold by Cash Converters are covered by a 90 day fault warranty. This means if your item arrives damaged or becomes faulty within 90 days of your purchase

Honestly if you want bad customer service and a genuine undervaluation of your things you're trying to sell then this is the place to go. I tried selling something only to find that the same thing is listed on their site for 3x more than what they valued me

Please do not use this store. The staff, in particular Nathan, are rude, inefficient and difficult to work with. Don't expect anything but to be ripped off, whether you are buying or selling. If zero stars were possible I would give that rating.

The staff here are AMAZING. The kids and I are regulars now and get great attention and welcoming smiles, no matter how little or how much we buy. The store is filled with just about anything you'd like to find, and I absolutely recommend it!

I have rated this store a 1 star due to the fact that they have not responded to my WhatsApp text after a month of making a query(blue ticked). After I have seen other reviews I am defined not visiting that store. I am not their target market

Update:Unfortunately, there will always be one or two employees that would use deception to procure a deal.The problem with lying to a client is that the trust is broken after that. U might also feel that you perhaps U did not get the best payout for your item. If you are like me, you might even feel robbed of an item. All because of one lie.My general experience dealing with Cash Converters is mostly negative.It has nothing to do with the payouts. It has to do with taking the client for a fool.I wish all my experiences at Cash Converter could be as pleasant as the one I previously posted, but now it seems meaningless.It's not often that your expectations are exceeded. This is exactly what happened when I sold to Cash Converters Hillfox.This store is all about customer service. Upon arrival, a friendly car guard immediately took control and started moving my goods into the store.Uncovered, convenient park right in front of the store is available.Struggling trees planted in the parking lot are more of an eye sore and do not provide usable shade.Allocated wheelchair parking bays and wheelchair ramps are provided. The wheelchair parking pays are uncovered.No recycling bins are provided, for the public in the parking lot.Parking is free and this is certainly welcome.The Hillfox store is neat, tidy, well-stocked and not overly filled with clutter.The sizable store feels open, and 'airy'.Employees are friendly, helpful and professional. Corporate etiquette seems to be valued.The store does not provide public toilets in-store. However, if the need arrives, public toilets are provided by the Shopping Centre.There are no Go green'' initiatives that I could see

No stars, you do not even get the oppertunity to give no stars they do not deserve anything. I had a very bad experiance today at this store that lead to an outburst.The black buyer was very sarcastic and pointing his vinger under my nose, he is a fraud and a thief, I got more than double what he offered me at another store.Please people be careful to do busines at this store.I am trying to get hold of the owner to take this situation further and to clarify but he is not in today.

Horrible place. You feel like a beggar trying to sell your goods. And they make you wait long.